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Client Care Coordinator

Client Care Coordinator

Concierge EliteOcoee, Florida, United States
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Client Care Coordinator / Patient Care Coordinator Ocoee, FL

Family-Owned Private Dental Practice

Classic Smiles, a family-owned and privately operated dental practice in Ocoee, Florida, is seeking a compassionate and organized Client Care Coordinator / Patient Care Coordinator to join our team. As the first and lasting impression of our office, you’ll play a vital role in delivering a warm, professional, and personalized experience to every patient.

This position is ideal for someone who thrives in a fast-paced setting, enjoys helping people, and is confident managing calls, scheduling, and administrative support with a smile.

Key Responsibilities :

  • Greet and check in patients with kindness and professionalism
  • Answer and manage incoming phone calls
  • Schedule, confirm, and update patient appointments
  • Collect and process payments and insurance details
  • Maintain accurate patient records in our system
  • Collaborate with the clinical team to support smooth daily operations

Qualifications :

  • High school diploma or equivalent required
  • Previous experience in customer service or front desk roles preferred
  • Comfortable using computer and phone systems
  • Excellent communication, multitasking, and organizational skills
  • What We Offer :

  • Family-owned, supportive team culture
  • Modern, high-tech office environment
  • Comprehensive benefits package including :
  • Paid vacation, personal time, and holidays

  • Medical, vision, and dental insurance
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    Client Care Coordinator • Ocoee, Florida, United States