Social Media Community Manager

Job Description

Job Description

Who are we?

143 Studios is the award-winning media production company behind The Mel Robbins Podcast one of the top ranking podcasts in the world. We're also the same team behind The Let Them Theory, a cultural phenomenon with over 5 million copies sold in 5 months, and six #1 Audible Originals. Every day, our work inspires more than 30 million online followers around the world and reaches hundreds of millions of people monthly.

About the Role

We are hiring a Community Manager who will own and elevate how we engage, respond, and build relationships with our massive global audience across social media platforms and private membership communities.

This is not a behind-the-scenes role. You'll be the frontline voice of Mel Robbins' brand, interacting with millions of people and ensuring every exchange is an opportunity to build trust, deliver value, and grow our community's connection to our content.

Success in this role requires diligence, discernment, and attention to detail . You'll be deeply immersed in community conversations while also being strategic about how to drive deeper engagement, uplift positive contributors, and surface insights back to the content team.

You'll work closely with content creators, marketing, and customer support to ensure our audience experiences a seamless and inspiring journey across every digital touchpoint. If you're obsessed with social platforms, thrive in fast-paced environments, and get a thrill out of turning a single comment into a loyal brand fan, we want to meet you.

What You'll Do Community Engagement & Moderation

• Own daily audience interactions across Instagram, YouTube, TikTok, Facebook, LinkedIn, Threads and private membership platforms.
• Respond to our community with speed and thoughtfulness, ensuring every interaction is on-brand, timely, and adds value.
• Monitor online conversations, identify opportunities for engagement, and escalate reputational risks quickly.
• Moderate private communities (e.g., Circle) to uphold safe, positive, and inclusive spaces.
• Partner with customer service to resolve audience inquiries with a high-touch, community-first approach.

Content Execution & Audience Support

Social Listening & Insights

Collaboration & Brand Stewardship

Who You Are

Qualifications

Why You'll Love This Role

Benefits & Perks Generous Time Off (including Annual Summer Break)

Enjoy ample paid time off, company holidays, and a dedicated summer break when the entire team recharges together because rest fuels creativity and clarity.

401(k) Available

Plan for your future with access to a 401(k) retirement savings plan to support your long-term financial well-being.

Health & Welfare Benefits

Take care of yourself with comprehensive health, dental, and vision insurance because your well-being matters.

Fun and Energizing Hybrid Culture

Whether remote or in-person, our collaborative, creative, and mission-driven culture is designed to bring out your best work.

Growth-Oriented Environment

We're a team of self-starters committed to leveling up with regular feedback, bold goals, and space to learn by doing.

Exciting Team Activities

From virtual brainstorms to surprise challenges and offsite meetups, we make time to connect, play, and celebrate wins together.

Mission-Driven Work That Matters

Your work will inspire millions. Every piece of content is crafted to create impact, spark change, and uplift people around the world.

To Apply

Send us your resume and a brief cover letter sharing why you are the perfect fit for this role . Include links to communities you've managed or examples of digital engagement work that you're proud of.