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Field Service Engineer - Medical Laboratory Equipment
Field Service Engineer - Medical Laboratory EquipmentSoftware Placement Group • Jackson, MS, US
Field Service Engineer - Medical Laboratory Equipment

Field Service Engineer - Medical Laboratory Equipment

Software Placement Group • Jackson, MS, US
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Field Service Engineer - Medical Laboratory Equipment

Join our industry-leading medical device company as a Field Service Engineer based in the Jackson, Mississippi area. This role is ideal for a skilled engineer looking to enhance their career by working with cutting-edge laboratory analyzers like hematology, chemistry, and coagulation units. This full-time position involves managing installations, maintenance, and customer relationships in a dynamic field environment. This opportunity offers a platform to further develop technical and professional skills within a supportive team framework.

Salary : $65,000.00 - $80,000.00 per year

Essential Duties and Responsibilities :

  • Install, service, and perform preventative maintenance on medical laboratory analyzers.
  • Quickly establish and maintain professional relationships with clientele to ensure service excellence.
  • Coordinate problem resolution efforts across the Field Support Group to enhance operational efficiency.
  • Maintain inventory of crucial tools and parts within company vehicle.
  • Conduct basic on-site training for clients on the operational aspects of the equipment.
  • Stay prepared for overnight travel as part of the service commitment to regional customers.

Minimum Position Qualifications :

  • AAS Degree in electronics, electro-mechanical technology, or related field is required.
  • Minimum of 3 years of experience in field service for medical or related technical equipment.
  • Proficiency in electronics and electro-mechanical troubleshooting and repair.
  • Capacity to undertake overnight travel as required for job responsibilities.
  • Must be a current resident or have ability to work within the Jackson, Mississippi area without relocation assistance.
  • Full vaccination against COVID-19 is required for the safety of our team and clients.
  • Preferred Qualifications :

  • Prior experience servicing medical laboratory analyzers highly desired.
  • Strong problem-solving skills and ability to work independently in a field setting.
  • Excellent communication and customer service skills to facilitate training and customer interaction.
  • Skills :

  • Strong technical proficiency in reading and interpreting electronic circuit diagrams and software diagnostics.
  • Effective time management and logistic planning capabilities.
  • Professionalism and capacity to manage sensitive equipment and client needs tactfully.
  • Benefits :

  • Competitive salary range with potential for overtime and performance bonuses totaling an additional $4K - $8K annually.
  • Company vehicle, laptop, and cellphone are provided to ensure high levels of job performance.
  • Comprehensive family medical and dental plans fully paid.
  • Additive benefits including life insurance, 401K plan, company-provided PTO, paid holidays, and tuition reimbursement scheme.
  • Opportunities for professional development and annual bonus based on performance.
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    Field Service Engineer • Jackson, MS, US

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