Job Description
Job Description
Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on the care and well-being of the individuals we serve – regardless of the position they hold.
Why join us?
- We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package.
- We are expanding our primary care, mental health and substance use services to individuals in Central Illinois and beyond and are looking for dedicated staff to meet the needs of our clientele.
- Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits.
- Full-time employees receive 56 paid days off during their first year of employment (this includes every other Friday off PAID for your wellness needs).
- We have expanded our employee insurance benefit offerings and made them more affordable.
At Heritage, we believe in taking care of our staff’s needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset!
Clinical Director, Intake and Crisis Services
This full-time position on Heritage Behavioral Health Center's leadership team provides clinical services, training and staff development, coordination and managerial oversight to clinical programs providing mental health and substance use assessments in our open access department, crisis response call center, on-site and community mobile crisis intervention response, and peer crisis respite. Heritage responds to individuals seeking help with depression, anxiety, substance use, and / or other distressing symptoms, by providing a supportive response, counseling, and linkage to ongoing supportive services. The program will provide a supportive response to anyone, anytime, and anywhere, seeking assistance.
Core Responsibilities Include :
Provides supervision and oversight to the Program Managers of crisis services and access to care services.24 / 7 Crisis Response Call Center
Open Access (Screening and Assessment)Behavioral Health Urgent Care24 / 7 Mobile Crisis Response Team24 / 7 The Living Room (Crisis Respite)Engage in direct client care as needed to support the team, lead by example, and ensure continuity of services during high-demand periods or staffing shortagesCollaborate with Program Managers of crisis services and access to care services to optimize workflows in the access to care programs to ensure timely and quality access to care implementing the vision of providing a caring contact, engagement, same day treatment, and referral and linkagesDevelop expertise in program requirements in Mobile Crisis Response and Crisis and Referral Entry Service (CARES), The Living Room model, and Certified Community Behavioral Health Clinics (CCBHC)Ensure that all clinical activities performed by the teams are compliant with standards, policies and procedures of the organization, Rule 132 / 140, SUPR 2060 / 2090, and CCBHC, and other standards set forth by fundersOperationalize programs that provide quality treatment services and fiscally sustainable modelMonitor program staffing needs and participate in hiring and orientation of new staffEstablish and maintain relationships with referral sources and community providersMaintain and / or optimize collaboration processes with internal and external providers regarding treatment coordinationProvide training for a wide array of clinical services including assessment, crisis counseling, case management, and discharge planningParticipate in clinical case reviews, community events, forums, state crisis system of care learning community which will at a minimum include monthly meetingsKnowledge, Skills and Abilities :
Ability to engage individuals in behavioral health treatmentAbility to lead access to care programs with 24 / 7 / 365 operationsAbility to provide flexible services as they present and / or scheduledKnowledge of behavioral health diagnoses and use of the DSM-5Knowledge of community resources including psychiatric, substance use, medical, and / or other community servicesAbility to work as a team player and collaborate with internal and community partnersAbility to tolerate ambiguity, uncertainty, and changeAbility to navigate electronic health records and train team membersDemonstrated above average computer skills and ability to learn and train in the electronic health recordEducation and Experience :
Minimum of a Master’s degree in a social work, counseling, psychology, or other human service fieldCredential licensed as a LPC, LSW, LCPC, LCSW, LFMFT, or the ability to obtain clinical licensure in the State of Ilinois within 12 months is requiredIdeal candidate is a LPHA (LCSW, LCPC, or LMFT) to provide clinical supervision to clinical staff in the programPrevious experience required in providing crisis services, clinical and administrative supervisionA valid driver's license, reliable means of transportation, and proof of automobile insurance coverage are requiredSalary Range : $75,000 - $100,000 per year depending on education, experience, and licensure
This position has a sign on bonus ($5000.00) with one year committment.
Heritage also offers the following with this position :
Generous vacation, sick and personal leaveWellness days - 26 days per year (every other Friday off paid)Nine paid holidays in 2025Health Club / Fitness ReimbursementEmployee Assistance ProgramContinuing education opportunitiesClinical supervision at no costTuition assistance programAgency provided life insurance and short-term disability policiesRetirement plans (401k and Roth)