Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

ABOUT OUR AGENCY :

With over 33 years of experience in the insurance industry, Jennifer has built a strong, customer-focused agency licensed in Illinois, Indiana, Wisconsin, and Michigan. Since opening this office in 1992, we have cultivated a team of nine dedicated professionals, including a senior team member who recently celebrated 13 years with the agency.

Our agency has consistently excelled, earning a spot in the Honor Club since 2000 and achieving Crystal status. Our office thrives on a supportive and collaborative work environment, where both big and small victories are celebrated together.

Beyond the office, Jennifer is actively involved in her community through the Rotary Club, organizing events such as Feed My Starving Children, the Santa Run, and various fundraisers.

Our agency offers competitive benefits, including medical, dental, and vision insurance, as well as paid sick days, holidays, vacation, jury duty leave, and death / funeral leave. Additionally, we provide a Simple IRA with contributions to support long-term financial well-being. If youre looking for a team-oriented workplace with strong leadership and a commitment to both professional growth and community impact, this is the place for you!

ROLE DESCRIPTION :

As Account Associate - State Farm Agent Team Member for Jennifer Burnidge - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS :

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.