Job Description
Job Description
Bi-Lingual Field Supervisor (CNA / HHA / DCW)
Location : Wilkes-Barre, PA (Field-Based Role)
Coverage Area : Bradford, Lackawanna, Luzerne, Monroe, Pike, Sullivan, Susquehanna, Wayne, and Wyoming Counties
Compensation : $17.00 – $19.00 per hour (Bi-weekly Pay + Mileage Reimbursement)
Employment Type : Full Time – Hourly
Reports To : Administrative Team – Familiar Roads Home Healthcare
Position Overview
Familiar Roads Home Healthcare is seeking a Bi-Lingual Field Supervisor (English / Spanish) with CNA, HHA, or DCW credentials to support and oversee in-home caregivers across Northeastern Pennsylvania.
This is a field-based position primarily serving clients and caregivers in Bradford, Lackawanna, Luzerne, Monroe, Pike, Sullivan, Susquehanna, Wayne, and Wyoming Counties . The Field Supervisor may reside in any of these counties and will travel throughout the region. Base location is Wilkes-Barre, PA .
As a key member of our leadership team, the Field Supervisor ensures that quality, compassionate care is delivered to all clients and that caregivers receive the training, guidance, and oversight needed to succeed in the field.
Responsibilities
Conduct field visits to observe caregiver performance and ensure care plan compliance
Supervise and support DCWs, HHAs, and CNAs across multiple counties
Train and onboard new caregivers and conduct periodic in-service sessions
Serve as liaison between clients, families, and office staff
Respond to client concerns or incidents and ensure timely resolution
Provide real-time coverage or backup when staff call out
Complete caregiver evaluations and maintain documentation in accordance with state requirements
Participate in weekly team check-ins and assist with case coordination as needed
Qualifications (Required)
1+ year of experience in caregiving (CNA, HHA, or DCW certification required)
Must be bilingual in English and Spanish
Supervisory or team lead experience in home care strongly preferred
Valid driver’s license and reliable transportation required
Ability to work independently and travel across multiple counties
Organized, professional, and passionate about supporting caregivers and clients
CPR certification preferred
Benefits
$17.00 – $19.00 per hour (based on experience)
Bi-weekly pay
Mileage reimbursement
Flexible scheduling
Health, dental, and vision insurance
Life insurance and paid time off (PTO)
Ongoing professional development
Sign-on bonus available
Serve clients under UPMC , Keystone First , and PA Health & Wellness
How to Apply
Ready to take the next step in your career? We’d love to hear from you!
Apply online : https : / / careers.hireology.com / familiarroadshomehealthcareagency
Or email your resume to : info@familiarroadshomehealth.com
Equal Opportunity Employer Statement
Familiar Roads Home Healthcare is an Equal Opportunity Employer . We are committed to fostering an inclusive, respectful, and welcoming environment for all employees, applicants, and clients. Discrimination or harassment of any kind is not tolerated.
Field Supervisor • Wilkes-Barre, PA, US