Admission Liaison 9am - 7pm, 4 x 10's

Job Description

Job Description

A liaison between patients / families and healthcare advocates and facilities. Acts as the patient access coordinator in Admissions. Explains the benefits of hospice. Informs patient and families how to elect hospice. Obtains all required documents and signatures to admit a patient to Treasure Coast Hospice. Educates patients / families and referral sources about end of life care. Has a Social Worker background.

Qualifications :

• High school diploma or equivalent required
• C.N.A. or M.A. certification or other relevant certification and experience.
• Social Worker background providing information to patients and families. Able to get consents signed.
• Must maintain current auto insurance
• Must demonstrate clinical competency upon hire and annually thereafter
• Must be able to read, write, and verbally report clinical information to patients, caregivers, and other Hospice staff.
• Must complete 12 hours of CEUs annually as well as additional company requirements
• Must be able to handle sensitive issues and work well with others or independently when needed.
• Minimum two years’ experience in patient care or healthcare marketing. Hospice experience preferred.
• Must be proficient with computers.
• Knowledge of EMR systems.
• Attendance is a condition of employment.
• Excellent organization, problem solving skills and the ability to appropriately represent company service capabilities to the targeted referral sources.
• Excellent interpersonal communication, presentation and customer service skills required.
• Ability to travel within the organization’s territories.

Expectations :

Provide program development strategies for Treasure Coast Hospice, in an organized, routine capacity that will enable the cohesion of team developments. Work collaboratively with other departments, demonstrate and encourage leadership for a comprehensive approach to program development. Inspire staff to live the Treasure Coast Hospice’s Mission, to achieve its Vision, and demonstrate our Values and Commitment. Be current in legal and compliance hospice issues.

To meet or exceed identifiable standards for the position.

Key Result Areas :

OSHA Category

Position will be categorized as category III (involves no routine or potential exposure to blood, body fluids / tissues).

Working Conditions

Additional Information

EEO / Drug Free Workplace