MAJORITY is hiring : UX Writer and Localization Lead in Miami

Overview

Join to apply for the UX Writer and Localization Lead role at MAJORITY . This role is based in the Wynwood office in Miami, FL. MAJORITY is a mobile banking service built for migrants, by migrants, focused on empowering the immigrant community through accessible financial services.

We’re looking for a UX writer & Localization Lead to join our Product Design team and architect the voice of financial access. You will own our content strategy, voice, and localization processes, ensuring scalable, consistent content across languages and markets.

You’ll think in systems, not sentences. Every piece of copy you create will work across multiple languages and markets, and you’ll build scalable content processes, optimize translation workflows, and establish frameworks that ensure consistency as we grow.

You’ll dive into user research, understand the immigrant financial journey, and create copy that solves real problems. You’ll use AI as a tool to scale your work while maintaining the human connection our users need.

What You’ll Own

• Define our content strategy : Shape MAJORITY's voice and content standards across all product touchpoints. Create the frameworks and style guides that ensure messaging is consistent, clear, and culturally relevant as we scale.
• Create essential in-app copy : Own user-facing content that guides users through critical financial moments, onboarding flows, transaction messages, error states, and feature explanations. Translate complex financial processes into clear experiences.
• Optimize our localization process : Evolve the Crowdin-to-Figma workflow into an efficient, scalable system. Manage translations across LATAM markets while leveraging AI to improve quality and speed without losing cultural nuance.
• Drive cross-team content decisions : Collaborate with Product, Design, Engineering, and Marketing to ensure content strategy informs product direction and user needs shape feature development.
• Champion our user community : Conduct content-focused user research and testing to ensure language resonates with the LATAM diaspora. Translate insights into copy that builds trust and drives action.

What You Bring

Ready to shape the future of finance?

If our mission resonates with you, we want to see your strategic thinking in action!

Apply on our careers page by sharing your resume and a link to your portfolio or website.

We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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