Overview
Join to apply for the Advance Implementation Consultant role at Staffbase
This range is provided by Staffbase. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$90,000.00 / yr - $110,000.00 / yr
About Staffbase
We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels
- intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.
We\'re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.
Role description
We are looking for an Advanced Implementation Consultant to use their delivery and technology expertise for client implementations of Staffbase. You have worked for several years as a consultant, or other similar role, before, and understand the value of nurturing client relationships. This role is focused on making sure that new and existing Staffbase customers have an outstanding experience adopting the Staffbase platform. Your job is to see the world from the customers\' eyes and make sure they can move their content and comms processes into Staffbase.
Important : This is a hybrid role. Core in-office days in our NYC (Tribeca) or Minneapolis office are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 2 days per week during core days.
What you\'ll be doing
Lead new Staffbase customer implementations including managing the project plan and project resources - for both onboarding and growth phasesEnsure that a plan is in place for each engagement for deployment, change management, and adoption programsClearly communicate implementation status, issues, risks, and effortBuild and sustain in-depth product knowledge regarding our core productsUnderstand customer use cases and requirements and in turn, apply Staffbase best practices for enterprises to those customer implementationsApply vertical industry and functional best practices as applicable to each customer - for more advanced and bespoke packages, there will be other experts delivering functional knowledge and trainingEstablish and oversee the customer\'s initial adoption, training, and development of best practices to build a strong foundation before and during the initial rolloutTroubleshoot and triage customer issues during implementationWork with Sales to scope, estimate, and write Statements of Work for new projectsPartner with Sales and CSMs to develop a plan for making Staffbase a part of the client\'s core architecture as well as identifying future growth and expansion opportunities with existing customersFunction as the voice of the customer and provide internal feedback on how Staffbase can better serve our customersWhat you need to be successful
Familiarity with implementing Software-as-a-Service solutionsSeveral years of experience working on enterprise-scale deploymentsStrong application functional expertise, expertise in business application deployment cycles, as well as strong account management expertiseSelf-motivated team player ready to embrace a fast-paced, high-growth environment2-3 years of consulting experience2-3 years of client-facing experiencePassion for cloud technologiesNice to have : comms backgroundWhat you\'ll get
Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608Growth Budget - all employees get a yearly budget for external training of $1100Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)Wellbeing - Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxationSupport - we\'re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leaveTeam Building - Regular team and office events including the yearly Staffbase CampVolunteer Day - you\'ll get one day off per year for supporting a social projectEmployee Referral Program - one of your friends is a fit for one of our full-time openings? Refer them and get a referral bonus paidCompensation disclosure
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in Minnesota. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase\'s total compensation package for employees. Pay Range : $90-110K base salary per year. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information Technology, Project Management, and ConsultingIndustries
Technology, Information and InternetJ-18808-Ljbffr
