IT Data Control Tech (3rd Shift- Fully Remote)

Job Description

SC Data Center is an affiliate company of Colony Brands which is one of North America's largest and most successful direct marketing catalog and e-Commerce companies. Our company has grown from a premier mail-order cheese company to include a diverse portfolio of affiliates, brands and products ranging from apparel to kitchen appliances, while maintaining our roots as a private, customer-centric business based in Monroe, WI.

Our employees ARE our most important asset. To holistically support them and our strategic business operations, we are seeking a self-motivated, team player, and independent IT Data Control Technician.

What You'll Do :

Our IT Data Control Technician will be responsible for assisting with third shift departmental responsibilities. This includes providing first level support to both internal and external customers. In addition, it includes monitoring of operating systems, servers and network, schedules, and releasing jobs into production.

You'll also be responsible for :

• Balancing, updating, and verifying reports
• Supporting Help Desk functions
• Identifying methods and solutions to internal customers
• Uploading and downloading files for processing
• Creating users and / or updating permissions
• Providing leadership to internal customers
• Reading and understanding workflows
• Monitoring jobs and workflows through batch schedule and an interactive system
• Modifying active workflows as needed

Qualifications

The IT Data control Technician is expected to communicate effectively with other departmental individuals. In addition, you will gain exposure to more complex IT tasks within and across teams. The individual will work under supervision from the IT Operations Supervisor and may assume responsibilities as a team leader in the absence of the IT Operations Supervisor.

In addition, we are looking for :

About Us

At SC Data Center we pride ourselves on being a customer-focused organization dedicated to excellence in information technology, and contact center services. As a proud affiliate of Colony Brands, one of North America's leading multi-channel, direct-marketing companies, we leverage our extensive experience to deliver top-notch service and solutions.

Benefits Details

SC Data Center is not just about growing our profits - We are about giving our employees the opportunity for growth and providing a better place to live and work. We also offer our employees many great rewards in addition to monetary compensation :

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