Entry-Level Service Supervisor

Entry-Level Service Supervisor

DH Pace Company, a distribution, construction, and service organization offering a complete range of door and door related products and commercial security products, is privately owned and has been in operation over 95 years. With 50+ US offices in 24 states and 2024 company-wide sales over $1 billion, our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

Overhead Door Company of Atlanta, a DH Pace Company, Inc., is seeking to hire an Entry-Level Service Supervisor in Peachtree Corners! Our ideal candidate will effectively coordinate field employees in order to meet our customer's high standards and expectations. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply with us today! This is an excellent opportunity for recent and upcoming graduates.

Position Overview :

• Learn to dispatch technicians to customer job sites to assess customers' service, repair or installation needs and track jobs for completion to customers' satisfaction
• Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
• Provide exceptional customer service
• Additional responsibilities as assigned

Qualifications :

Our benefit offerings include :

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities