Concierge - Medical Office

Job Description

Job Description

Concierge - Medical Office

Location : 99 Conifer Hill Drive, Danvers, MA

Position Overview :

The Medical Concierge is the first point of contact for patients, providing exceptional customer service by warmly greeting and assisting patients. This role ensures patients are directed to the appropriate area, streamlining their experience. Familiarity with Electronic Medical Records (EMR) systems is essential for efficiently accessing and updating patient information.

What We Offer :

• Enhanced Benefits Package : Enjoy a comprehensive benefits package that includes

discretionary paid time off to ensure a healthy work-life balance and a 401(k) plan with employer match.

Key Responsibilities :

Welcome patients and visitors warmly, creating a positive first impression.

Direct patients to the appropriate department or healthcare provider.

Access and update patient records using the EMR system.

Collaborate with front desk staff and other team members to ensure smooth patient flow.

Adhere to HIPAA regulations and maintain patient confidentiality.

Qualifications :

Work Schedule : Part-time

Pay :   $18-$21 per hour

Physical Requirements :

About MFM Health

Our mission at MFM Health is to Make Lives Meaningfully Better. We are continually expanding our practice to provide quality, comprehensive, and compassionate care to patients on the North Shore and beyond. We are committed to hiring passionate individuals who are motivated to succeed in a collaborative, patient-centric culture. We pride ourselves on our commitment to excellence, offering services 365 days a year, drive-thru healthcare, and on-site specialty teams and ancillary services.

At MFM Health, we offer excellent benefits, top-notch training, and a vibrant work environment. We believe in celebrating our employees’ successes and regularly gather for company-wide parties and events to foster strong team connections. Join us as we continue to grow, investing in our people, programs, and technology to deliver legendary patient service and further our reputation as the provider, practice, and employer of choice!

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