Cityworks Administrator

Overview

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Job summary

As a Cityworks Administrator, your day is centered around ensuring the Cityworks system runs smoothly while managing a major upgrade to Cityworks Respond. You will oversee the transition, ensure secure integration of the new version, troubleshoot issues, and address vulnerabilities from the older version. This involves testing the system, coordinating updates, and ensuring seamless operation after the upgrade.

Work Environment

Flexibility : mix of remote and in-office work in Charlotte, NC

Location Charlotte, North Carolina

Job type

Contract to Perm

Salary

$40 - 50 per hour

Work hours

9am to 6pm

Education

Bachelor's

Responsibilities

• Upgrade-focused tasks including troubleshooting user access issues, managing logins, and configuring user permissions to ensure appropriate access. Create and modify custom reports, often in collaboration with the GIS team to ensure asset data is accurately tracked and displayed.
• Support airfield inspections as part of FAA compliance, ensuring inspection data is captured accurately in Cityworks and aligned with regulatory requirements.
• Provide user support and training for new and existing users, troubleshoot issues, and maximize Cityworks features. Monitor and administer the system, perform routine maintenance, and make adjustments to ensure optimal performance.
• Balance technical system management with user support and the ongoing upgrade process, ensuring Cityworks remains secure, effective, and compliant with industry standards.

Qualifications

Education and Experience

Technical Skills

Key Skills and Abilities

Specialized Knowledge

Skills

Adaptability, Technical Support, Asset Management, Business Analysis, Business Process Improvement, Client Server Models, Customer Service, Communication Skills, Information Systems, Systems Analysis, Problem Solving, Project Management, Planned Maintenance, Quality Management, Regulatory Requirements, Software Configuration Management, SQL Databases, Stakeholder Management, Attention to Detail, Administration of Computer Systems, Information Technology, Self Motivation, Safety Principles, Database Administration, User Accounts

Legal and Diversity notices

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.

Compensation and Benefits

Pay offered to a successful candidate will be based on several factors including education, work experience, work location, specific job duties, certifications, etc. Randstad Digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, life insurance, short-term disability, and a 401K plan (eligibility applies).

Posting duration

This posting is open for thirty (30) days.

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