Health Center Relations Specialist - 27th Ave

Health Center Relations Specialist - 27th Ave

Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our 27th Ave Health Center in Phoenix, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one-year relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you!

The position performs a variety of duties which include, but are not limited to, greeting individuals, appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day.

Terros Health is hiring a Health Center Relations Specialist for our 27th Ave location. Two different schedules are available : Monday - Thursday 11 : 30 am – 8 pm & Friday 7 : 30 am – 5 pm, or Tuesday-Saturday 8 am-5 pm.

Minimum one-year relevant front office customer facing and focused service experience in healthcare, hospitality, or banking is required. Front office experience in healthcare, behavioral health, dental or a medical office is preferred.

Health Center Relations Specialist Duties Include

• Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
• Process the check-in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check.
• Review and update the daily schedules; ensuring all necessary data is accurately collected.
• Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
• Basic knowledge of insurance levels, such as Medicare, Medicaid, commercial plans, and various other types.

Benefits & Wellness

Terros Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal employment opportunities.

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