Customer Service Specialist
VirtualVocationsLowell, Massachusetts, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.permanent
- serp_jobs.job_card.temporary
job_description.job_card.job_description
A company is looking for a Customer Service Specialist Temp to Perm (Remote).
Key Responsibilities
Interact and assist customers via telephone, email, and online chat
Provide support and information on products and services while creating a positive shopping experience
Field consumer questions and complaints, escalating as needed, and review warranty claims
Required Qualifications
Proficient computer skills with the ability to learn new software
Knowledgeable in Microsoft Office Suite, with basic Excel and math skills required
Must be able to work efficiently and meet all KPIs
Must be a US citizen or permanent resident
This position is remote and requires living in the USA
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Customer Service Specialist • Lowell, Massachusetts, United States
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