Weekend Receptionist

POSITION SUMMARY

Bay Colony Golf Club is recognized as an Elite Club by the Distinguished Clubs of America, affirming our commitment to world-class service and hospitality.

Bay Colony Golf Club is now hiring to fill a seasonal weekend Receptionist Position on our Team. Applicants must thoroughly enjoy interacting with others and have a friendly, outgoing, and pleasant demeanor. Must be able to work in a fast-paced environment and able to multi-task. Prior customer service or hospitality experience preferred (1 year). Private Club experience strongly recommended.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Welcoming members and guests to ensure a positive experience.
• Answering and directing incoming calls while managing a multi-line phone system.
• Answering phones on the first ring, when possible, with a smile.
• Scheduling member's dining and event on the club's reservation software.
• Performing general administrative tasks to support the team - filing, typing, copying, organizing, and others as assigned.
• Knowledgeable about Club events to provide members with details about all the events.
• Proficient with MS Office, Outlook, Excel. General computer knowledge.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

EDUCATION and / or EXPERIENCE

Prior customer service or hospitality experience (1 year).

CERTIFICATIONS

n / a

SPECIAL SKILLS AND ABILITIES

PHYSICAL DEMANDS

While performing the duties of this job, the associate is regularly required to sit and reach with hands and arms. The associate is occasionally required to stand, walk, use hands to finger, handle or feel objects, tools or controls and talk or hear.

The associate must regularly lift and / or move up to 20 pounds, frequently lift and occasionally lift and / or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust / focus.

DISCLOSURE STATEMENT

No one Job Description can encompass all responsibilities. The above is a summary of major responsibilities.