Renewals Specialist

A company is looking for a Renewals Specialist to execute customer renewal strategies and enhance renewal-based revenue.

Key Responsibilities

Develop a comprehensive understanding of contractual terms and product offerings to recommend effective renewal options

Manage and negotiate contract renewals for small to mid-size customers to ensure timely and accurate processing

Collaborate with internal teams to maintain positive customer relationships and track renewal processes

Required Qualifications

2-5 years of experience in a customer-facing role, preferably in the SaaS industry

Self-directed with excellent organizational skills

Ability to handle pressure and manage multiple tasks effectively

Strong negotiation and interpersonal skills

Salesforce experience preferred