Talent Acquisition Analyst / Sourcer / Recruiter

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first.

Position Definition

The Talent Acquisition Analyst (Sourcer / Recruiter) will primarily be responsible for supporting recruitment related deliverables. As a trusted member of the Human Capital Management team, this position provides recruitment support in all areas across the Company. The incumbent also supports our internal customers by maintaining the quality and consistency of HCM information and providing system technical support to Human Capital Management and other staff. The incumbent assists in establishing and delivering programs to build internal and external pipelines for talent. The Talent Acquisition Analyst participates in the planning, organizing, and managing end-to-end staffing processes, procedures, and recruiting cycle to provide the Company with the best people talent available and to position each business with the talent required to meet current and future business objectives.

Accountability

The incumbent is accountable for researching, developing, maintaining, and enhancing processes and technologies in order to ensure that the Company has the talent and diversity required to meet current and future business objectives. As a responsible professional, the incumbent can work independently, exercise initiative and judgment in the performance of a broad range of responsibilities in an environment of routinely sensitive and confidential issues.

Key Responsibilities

• Actively sources candidates for all Companies
• Collaborates with local colleges, universities, trade and technical schools, and community-based organizations to maintain the talent pipeline; including attending on-site and virtual recruitment events
• Identifies and analyzes temporary talent and matches skill-sets to existing temporary openings
• Manages offer and background check process for temporary talent, entity-wide
• Assesses resumes and applications and conducts initial screening of candidates as needed
• Ensures recruitment advertising is current and targeted to the correct audiences
• Maintains electronic job folders, including electronic copies of job postings and approved Personnel Requisitions for assigned business units
• Manages applicant tracking log on SharePoint, to include candidate information and all important recruitment data for assigned business units
• Schedules interviews, including the preparation and distribution of interview intake forms, resumes, applications, and candidate evaluation sheets
• Evaluates recruitment sources, e.g., advertisers and staffing agencies to ensure significant levels of support and return on investment
• Manages temporary staff tracking log on SharePoint, to include candidate information and all important recruitment, background check, and onboarding dates
• Collaborates with others in HCM to plan, develop, and recommend new or revised programs to meet business and / or legal requirements for talent management
• Works to support and achieve recruitment best practices
• Creates, reviews, and updates library of interview intake forms and tracking sheets
• Prepares and processes offer letters for assigned business units
• Seeks out process improvements and makes recommendations to streamline recruitment and onboarding processes
• Cross-trains with and supports other members of the Talent Management Team
• Provides employee relations and performance management support as necessary

Required Experience

Bachelor's Degree in Business, Organizational Development, Psychology, Human Resource Management or closely related field required

SHRM (PHR / SPHR) or HRCI (SHRM-CP / SHRM-SCP) Certification highly desirable

Minimum of five years of progressive experience working with human resources (HR), organizational development, recruitment, and staffing

At least five years of experience in working with job boards, career fairs, contract recruiters, as well as building relationships with vendors and agencies to ensure timely sourcing requirements

Solid experience with behavioral interviewing techniques Strong organizational and interpersonal skills necessary to support Supervisor, including the ability to interact successfully at all levels within an organization

Valid California driver's license

Skills and Competencies

Sense of urgency

Strong level of accountability and ownership

Excellent verbal and written communication skills

Attention to detail and problem-solving skills

Self-directed, motivated, and work independently with general supervision with proper judgment and discretion

Takes initiative to identify and anticipate problems and make recommendations for implementation

Critical competencies of customer focus, innovation, adaptability, follow-up, and initiating action

Strong computer skills in Microsoft Word, Excel, PowerPoint, and Outlook including calendar software

Organizational / planning skills including the ability to manage shifting priorities, multiple tasks, and busy calendar

Demonstrated experience in exercising a high degree of independent judgment, discretion, and confidentiality

Ability to assess quality, quantity, and timeliness of hires and related reporting for turnover

Some travel will be involved

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