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Director of Operations

Director of Operations

Solis MammographyTampa, FL, US
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Director of Operations

Looking to elevate your career? Join us!

Work Location : West Florida - position requires travel.

Work Hours : Primarily Monday - Friday, 8am - 5pm

Department Highlights :

  • Opportunities for career development and growth within the organization.
  • Exposure to a growing and fast paced environment.
  • Ability to work in a highly collaborative work environment across multiple functional areas.

Here is what you will need :

  • 5 years of previous healthcare industry experience required.
  • Previous hospital leadership experience is preferred.
  • 2 years of supervisory experience preferred.
  • 2 years of multisite management preferred.
  • Current ARRT certification preferred.
  • Current non-restricted licensure in the state of work location preferred.
  • Knowledge of database software and RIS software, SECTRA preferred.
  • Proficient in Microsoft Office Suite.
  • Ability to present information and financials to executive level partners.

    • A Day in the Life of a Director of Operations :

  • Provide services and support for the following areas :
  • Effectively handles patient complaints and escalates as appropriate, as evidenced by patient survey scores.
  • Develops and / or manages procedures and systems to respond to issues, brings them to successful resolution; follows up to ensure efficacy of the problem management process.
  • Ensures MQSA compliance as it relates to tracking, QA / QC and credentials by reviewing required record keeping at each regions center.
  • Ensures compliance with all policies and procedures Facility management.
  • Resource for escalation of all lease and vendor issues.
  • Identifies opportunities for consolidation and / or cost savings within region.
  • Liaison between Solis and property management companies.
  • Absorbs Center duties for centers in the region that do not have an assigned.
  • Organizes electronic communications and maintains documents for easy and efficient retrieval.
  • Ensures execution of repeatable model playbook across lines, including quality measures.
  • Participates and monitors continuous improvement efforts with region.
  • Ensures that centers are utilizing all available resources from the home office and the contact center.
  • Mentors and develops Center Operations Directors and future leaders for the region.
  • Oversees human resource management function at the center, ensuring compliance with employment laws, company policies, guidelines, and procedures.
  • Sends critical documentation (EEO charges, garnishments, legal documents) to HR within 24 hours of receipt and follows up accordingly.
  • Creates and maintains frequent and open communication and positive relationships with team members as evidenced by surveys and turnover.
  • Responsible for decisions relating to hiring, disciplinary actions, grievance discussions, coaching, development and recommendations of actions and decisions applicable for center staff.
  • Conducts and supervises orientation and training for center team members covering the Solis Way, Promise Book, and Playbook.
  • Collaborates with account executive and clinical leadership to develop and present the monthly business reviews.
  • Fiscally responsible for labor budget, supplies budget, revenue targets, profitability targets, patient care goals, turnaround times and cost for procedures.
  • Analyzes regional business and develops short and long term plans for revenue growth (including capital investments) and ensures ROI is achieved.
  • Evaluates and provides feedback on new opportunities including relocation, acquisitions, and renovations.
  • Point person for the operational issues or concerns for all referring physicians.
  • Understanding of the competitive environment, including marketplace, industry competition, and regulatory environment to ensure Solis is competitive in the marketplace.
  • Builds positive, professional relationships with members of the community.
  • Creates an environment that fosters collaboration and professionalism within the region.
  • Uses reward and recognition fairly to motivate and inspire.
  • Creates an environment that fosters and supports the Promise Book.

    • Why Solis Mammography?

  • A Great Place to Work for the fourth year in a row!
  • Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child / Adult Care as well as other unique benefits.
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