Manager, Org Communications / Marketing Communications - Strategic Content / Ful

NATIONAL LEADERS IN PEDIATRIC CARE

Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California.

Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children.

The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation.

Join a hospital where the work you do will matter—to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding. It’s Work That Matters.

Overview

Please Note : This is a remote position. However, due to the nature of the role—supporting internal communications and crisis communications—applicants who reside in Southern California or the greater Los Angeles area are strongly preferred, as occasional onsite presence may be required. In accordance with CHLA policy, candidates must establish primary residency in California prior to their start date.

Purpose Statement / Position Summary

The Organizational Communications Manager, a member of the Marketing and Communications Department within the Strategic Communications and Issues Management team, helps develop and implement CHLA’s enterprise communications strategies to successful completion in collaboration with a large and diverse contingent of internal and external stakeholders (clinical, research, education, medical staff, quality, community affairs, as well as traditional support service functions such as human resources and information services).

This leader is a working manager, who oversees the creation and execution of executive communications, crisis communications, audience-specific communications (e.g., medical staff, nursing, research enterprise), and communications tied to thought leadership / reputation building, government affairs, and community affairs.

This person runs an internal newsroom; overseeing a team of individual contributors creating content that is repurposed across internal and external channels including the Intranet, internal newsletters, memos, press releases, external blogs, etc.

Reporting Relationships : Reports up to the Chief Marketing Communications Officer through the Executive Director, Strategic Communications, Issues Management, and Brand Development (direct supervisor).

Other key relationships include, but not limited to : CEO, President and Chief Operating Officer, SVP Chief Medical Officer, SVP Chief Nursing Executive, SVP Chief DEI (Diversity, Equity, and Inclusion) Officer, SVP Chief Information Officer, SVP Chief Scientific Officer, SVP Chief People Officer, SVP Chief Development Officer, SVP Chief Financial Officer, SVP General Counsel, Chief of Staff. Other key relationships with C-suite direct reports include but are not limited to strategy, accreditation / licensure, culture and change management, human resources operations, team member well-being, research operations, technology and application development, digital transformation, innovation, facilities, construction, security, and safety / quality.

Minimum Qualifications / Work Experience

• Minimum 8 years’ experience as a communications professional with at least 2 years of experience developing and executing strategic enterprise plans and efforts in a leadership role.
• Experience in an academic medical center, university or other health care setting strongly preferred.
• Experience working for a news organization covering breaking news and complex situations a plus.

Education / Licensure / Certification

Pay Scale Information

$99,008.00-$169,728.00

CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you’ll find an environment that’s alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures – for our patients, as well as for you and your career!

CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.

At Children’s Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.

Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process.

Our various experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.

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