Sr Manager - Charter Sales & Ops
Job Category : Sales
Pay or shift range : $110,114 USD to $146,157 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Location : Denver, CO 80239, USA
Description
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network, while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need, saving them money along the way.
Low Fares Done Right is our mission, and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only affordable prices but also making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too :
- Flight benefits for you and your family to fly on Frontier Airlines
- Buddy passes for your friends so they can experience what makes us so great
- Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages
- Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors
- Enjoy a 'Dress for your Day' business casual environment
- Flexible work schedules that support work / life balance
- Total Rewards program including a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation / sick time, and medical / dental / vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees with financial assistance during catastrophic hardship
Frontier Airlines is committed to offering 'Low Fares Done Right' to more than 100 destinations and growing in the United States, Canada, Dominican Republic, and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier's hard-working aviation professionals pride themselves on delivering the company's signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.
Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.What Will You Be Doing?
This position will lead the team responsible for all aspects of a new charter division including business development, budgeting / forecasting, customer service, and operations. This position will work with multiple departments to ensure the seamless contracting and execution of charter flights, while adhering to DOT / FAA regulations and company policies. The candidate will be responsible for the development and execution of the business plan for the division, which includes a focus on significantly growing charter sales, fleet optimization, increased profitability and margins, and geographic destination expansion.
Essential Functions
Develop and lead team that manages and coordinates all aspects of charter sales, including quoting, contracting, booking, and scheduling of charter flights and associated operations.Explore and develop an array of potentially lucrative relationships with charter brokers and or individual organizations to develop, grow, and optimize Frontier's expansion into charter operations.Work collaboratively with key internal stakeholders including Strategic Planning, Legal, Pricing and Revenue Management, and Operations to analyze, prioritize, and implement opportunities.Guide the development of business strategies to increase profitability, optimize fleet utilization, and expand geographic scope.Prepares and analyzes reports on charter operations, identifying areas for improvement and implementing new solutions and related services.Develop tracking and reporting for select KPI's and present quarterly financial / operational review to Senior management.Review industry trends and conducts competitive analysis to drive sales and improve approach and understanding of market dynamics.Strategically expand or modify company charter products and services to innovate offerings over time and increase competitive position in marketplace.Responsible for the development and facilitation of the annual budget, financial forecasts, and other business goals, and leadership of team to ensure budget goals are achieved.Assist with ensuring all charter operating policies conform to applicable DOT / FAA regulations and that all operations are conducted in accordance with those regulations.Assists in coordinating with pilots, ground crew, and maintenance teams to ensure all flights are organized and handled in a safe, efficient, and professional manner in accordance with Frontier policies.Assist in coordinating aircraft handling to include arrangements for FBO notification, fuel, catering, hangar, aircraft cleaning, after-hours, or other services as needed.Understands international operations and helps coordinate permits, handling, parking, airport slots, customs, and overflights.Has a working knowledge of appropriate station operations and works closely with Airports and Operations teams to implement service agreement performance metrics (SLAs)Assist with ensuring all flights are conducted safely and adhere to strict time schedules.Promotes and fosters safety as a core value of the Company.Qualifications
Bachelor's degree in Finance, Economics, Business or related field. Masters Degree Preferred.5-8 years of progressive experience in airline management, planning, finance, revenue analysis similar areas3+ years of managerial experienceStrong knowledge of airline strategic planning, financial analysis, and / or operations.Experience with and understanding of advanced analytical techniques utilizing scientific computation software such as python, SQL, R or similar analytics tools.Strong knowledge of Excel for data manipulation and analysisStrong leadership skills with the ability to engage with multiple team members, direct reports, and / or contractors.Ability to negotiate and manage contracts with multiple vendors and partnersStrong analytical and forecasting skillsWilling and able to travel as required.Knowledge, Skills and Abilities
Advanced proficiency in Microsoft Word, PowerPoint and ExcelExcellent verbal written and analytical skillsAbility to work independently and meet deadlinesAbility to communicate in a positive and effective manner with subordinates, peers and all levels of managementLeader who can work collaboratively with other departments, current customers as well as other prospective partners.Must have excellent communication, presentation, and interpersonal skillsAbility to work with minimum supervision in a collaborative team environmentMust exercise sound business judgment and handle confidential information with sensitivityMust be a team player with ability to work on several projects at a timeFamiliarity with airline operations and regulatory environments.Versatile and able to easily adapt to an ever-changing work landscape.Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer
Work Environment
Typical office environment, adequately heated and cooled
Physical Effort
Generally, not required.
Supervision Received
Considerable Latitude : The incumbent establishes methods and procedures for attaining specific goals and objectives and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.
Salary Range : $110,114 - $146,157. Please note : this posting