Health Information Coordinator / Scheduler (Nixa)

Health Information Coordinator / Scheduler

Work where you matter! At St. Croix Hospice we guide patients and families through the end-of-life journey. Through compassionate care, we focus on our patient's quality of life, empowering them to make the most of their time with dignity, comfort, and respect. If you are ready to be part of an extraordinary team of caregivers, then come work where you matter.

Position Overview

The Health Information Manager (HIM)Scheduler serves as an office manager building culture and community within the branch and keeping things running smoothly to support patients, their families, and the clinical care team in the field. HIM has primary responsibility and accountability for scheduling staff, maintaining patient records, managing supply inventory, answering the branch phone, planning team meetings and events, and other related clerical duties.

Essential Functions and Skills

Scheduling and Coordination

• Schedule field staff tasks in the electronic software system according to scheduling guidelines and optimization standards.
• Coordinate with staff, patients, and physicians to ensure proper care continuity.
• Schedule and reschedule visits, including discharge, OASIS, recertification, and supervisory visits.
• Manage schedules for all patients, updating staff absences and notifying affected parties.
• Address and reschedule missed therapy visits whenever possible.
• Utilize geographic mapping tools for efficient scheduling.
• Maintain the on-call notebook and hospitalization log.

Administrative and Compliance Duties

Communication and Documentation

Qualifications

Requirements / Qualifications

Preferred

Physical Requirements

The physical requirements described are representative of those that must be met to successfully perform the essential responsibilities of this position. Reasonable accommodation may be made.