(REMOTE) Manager, Human Resources Shared Services (HRSS), Learning Systems and Training
Trinity HealthLivonia, MI, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters.remote
job_description.job_card.job_descriptionLead a team of LMS administrators, training consultants, and content creators to deliver high-impact learning experiences. Develop and implement a scalable training strategy for both HRSS teams and end users across the organization. Design learning solutions that enhance system proficiency, support self-service adoption, and improve the effectiveness of HRSS operations. Align training programs with organizational change initiatives, specifically related to Workday Help, Journeys, and Knowledge tools. Champion a culture of continuous learning by leveraging data, feedback, and performance metrics to refine training content and delivery. Collaborate with HR and business leaders to ensure learning programs support organizational goals and system-wide adoption of HR tools. Ensure content and knowledge platforms are accessible, current, and effective in supporting end-user needs. Utilize analytics and reporting to measure learning impact and identify areas for improvement. Strategic Thinking and Change Leadership Data-Driven Decision Making & Continuous Improvement Training & Knowledge Content Development Learning Management System (LMS) Oversight Bachelor's degree or an equivalent combination of education and experience. Five + years of experience in training, learning & development, knowledge management, HR technology training or 3+ years of leadership experience. Experience developing working systems, standard operating procedures, training teams or LMS administration. Experience in HR Shared Services or HR system training, preferably in a healthcare or large complex organization. Master's Degree Two+ years of leadership experience preferred Two+ years LMS administration. Certifications : Workday certification in relevant modules (Workday Help, Journeys, Learning) is a plus. Instructional design, training, or change management certifications (e.g., ATD, CPTD, Prosci) are also beneficial. Workday training experience is highly preferred. Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional Exposure to interruptions, shifting priorities & stressful situations. Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent Perform manual dexterity activities & / or grasping / handling. Continuous Ability to climb, kneel, crouch & / or operate foot controls. Occasional Use a computer / other technology. Frequent Sit with the ability to vary / adjust physical position or activity. Frequent Maintain a safe working environment & use available personal protective equipment (PPE). Continuous Comply with Trinity Health's Code of Conduct, policies, procedures & guidelines. Continuous Ability to provide assistance in the event of an emergency. Occasional Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Experience of long periods of walking / standing / stooping
Leadership Role
Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus.
Our Trinity Health Culture : Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Leadership :
Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.
Enable Collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations
Direction & Growth :
Providing advice, guidance & leadership to service area, functional area, RHM & Regions.
Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice.
Oversee Vendor / Contract Labor Management including centralizing strategy & optimizing spend.
Strategic Support & Accountability :
Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.
Responsible for supporting regional efforts to comply with functional area priorities.
Accountable for the selection, evaluation & overall success of the functional leadership teams.
Organization-wide focal point for establishing functional strategies & governance over financials & staffing.
Accountable for communication between service area functional area, RHM & Region leaders.
Operational Delivery
Responsible for measuring & reporting KPIs / metrics & value delivery.
Providing advice, guidance & leadership for the colleague life cycle.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Functional Role (not inclusive of titles or advancement career progression)
Manages the learning systems & training team and related projects and initiatives
- Coaches, facilitates, and motivates the teams to create accountability for meeting quality and service level goals on a consistent basis.
- Removes barriers to achieve individual and group objectives.
- Responsible for all aspects of directing talent management including hiring, equipping colleagues with skill and knowledge, salary planning, operationalizing work, appraising performance, professional development, recognition, and coaching.
- Participates in establishing annual departmental goals, budget preparation & management. Suggests & initiates ongoing process improvement to departmental processes as needed to improve overall customer service, efficiency & exceptional communication.
- Ensures development & ongoing edits / changes to online knowledge articles, job aids, training, brochures, FAQ's & other related written correspondence, documents & forms.
- Tracks and monitors key metrics, program data, benchmarking data, goal achievements and team results. Refines and develops new reports to accurately reflect department progress, work / task volumes. Creates appropriate reports or dashboards to present to leadership.
Training Strategy & Program Management :
Strategic Leadership :
Strategic Focus Areas :
Team Leadership and Cross-Functional Collaboration
Minimum Qualifications
Additional Qualifications (nice to have)
Physical & Mental Requirements & Working Conditions (General Summary)
serp_jobs.job_alerts.create_a_job
Human Resource Manager • Livonia, MI, US
Job_description.internal_linking.related_jobs
We are actively looking to hire talented Therapists in the area, who are passionate about patient care and committed to clinical excellence.
Wanting to deliver high quality behavioral healthcare.Int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks.
This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Manager, HR Technology Platforms (Remote).Key Responsibilities Lead the Workday engineering lifecycle, including configuration, automation, and integrations Manage leg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for an HR Shared Services Specialist (Remote).Key Responsibilities Ensure an exceptional employee experience by addressing urgent employee needs Collaborate with HR, Legal, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Technology Optimization And Vendor Management Leader.Under the broad guidance of the Director, this role serves as the liaison between HR Shared Services and key departments such as TIS, Finance, O...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you.
A Sales Representative plays a crucial role in driving business...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Director of HRIS & People Operations.Key Responsibilities Lead the optimization and management of the Workday platform and its integrations with other HR systems Drive...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care.
The work you do here impacts the lives of millions of people ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 We are actively looking to hire talented Therapists in the area, who are passionate about patient care and committed to clinical excellence.
Wanting to deliver high quality behavioral healthcare.Int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Knows, understands, incorporates, and demonstrates the mission, vision, and values of Trinity Health in leadership, behaviors, practices, and decisions.
Assists with managing specialized Human Resou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Create a Remote Career That Fits Your Life — and Your Ambitions.If corporate life no longer fits who you are, this opportunity helps you design a flexible, remote path with more control over your t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Training & Development Manager.Key Responsibilities Interview clients within R&D to create and develop learning content for competency-based onboarding and upskilling ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
Our "we-care" culture is more than just a motto; it's a promise.From day one, we prioritize your growth, well-being, and success.
You can count on us to support your career journey and help you achi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Licensed Mental Health Therapist (LMHT).Wage : Between $120-$131 an hour.Licensed Mental Health Therapist — Are you ready to launch or expand your private practice? .Headway is here to he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you.
A Sales Representative plays a crucial role in driving business...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 We are actively looking to hire talented Therapists in the area, who are passionate about patient care and committed to clinical excellence.
Wanting to deliver high quality behavioral healthcare.Int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
All Ages Outpatient Licensed Therapist (LCSW, LPC, LMFT, LMSW)
LifeStance HealthMilan, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote AI Task Reviewer – Flexible Hours, No Experience Needed
RLDGDeerfield, Michigan, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
HR Technology Manager
VirtualVocationsDetroit, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Outpatient Licensed Therapist (LCSW, LPC, LMSW, LMFT)
LifeStance HealthMilan, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
HR Shared Services Specialist
VirtualVocationsDetroit, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
(REMOTE) Manager, Human Resources Shared Services (HRSS), Technology Optimization & Financial Control
Trinity HealthLivonia, MI, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Sales Representative
Altig / AO Globe LifeAmherstburg, Ontarioserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Drive with DoorDash - Flexible Onboarding
DoorDashGrosse Ile, MI, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Director of HRIS
VirtualVocationsWarren, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, HCBS Provider Services - Remote in MI
UnitedHealth GroupSouthfield, MI, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Licensed Marriage and Family Therapist (LMFT)
LifeStance HealthMilan, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
(REMOTE) HRSS - Team Lead
Trinity HealthLivonia, MI, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Human Resources Professionals - Transition to Independence (Remote) - The Resilience Movement
The Resilience Movementwindsor, on, caserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Training & Development Manager
VirtualVocationsDetroit, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Resource Management Senior Consultant
Plante MoranSouthfield, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Mental Health Therapist
HeadwayAnn Arbor, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sales Rep (Work from home) - urgent hire!
Altig / AO Globe LifeAmherstburg, Ontarioserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Child and Adolescent Outpatient Licensed Therapist (LCSW, LMFT, LPC, LMSW)
LifeStance HealthNew Boston, MI, USserp_jobs.job_card.full_time