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Outreach Manager (Spanish Speaking)
Outreach Manager (Spanish Speaking)VirtualVocations • Worcester, Massachusetts, United States
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Outreach Manager (Spanish Speaking)

Outreach Manager (Spanish Speaking)

VirtualVocations • Worcester, Massachusetts, United States
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A company is looking for an Outreach & Engagement Manager (Weekends, Spanish Speaking).

Key Responsibilities

Manage and mentor a team of Community Engagement Specialists to achieve outreach and enrollment goals

Provide coaching and training for new hires while fostering a culture of accountability and collaboration

Monitor team performance using metrics and implement data-driven strategies for improvement

Required Qualifications

At least 3 years of experience managing large teams, preferably in healthcare or community care settings

2+ years of experience in community engagement, patient navigation, or social work

2+ years of experience in inside sales, outbound sales, or call center environments

Bilingual in English and Spanish with proficiency in reading, writing, speaking, and listening

Strong technical skills and ability to work with multiple technology platforms

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Spanish Speaking • Worcester, Massachusetts, United States

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