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Site Coordinator
Site CoordinatorAICA Orthopedics, P.C. • College Park, GA, US
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Site Coordinator

Site Coordinator

AICA Orthopedics, P.C. • College Park, GA, US
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Overview

Site Coordinator - Healthcare Operations Competitive Base Salary + Bonuses | Full Benefits | Career Growth AICA Orthopedics - Atlanta's Premier Healthcare Network (21 Locations)

Site Coordinator

Lead Daily Operations. Coach Your Team. Create Exceptional Patient Experiences.

Ready to advance your healthcare management career? Join AICA Orthopedics and lead front-line operations while ensuring every patient feels valued and cared for.

Why Choose AICA

  • Competitive base

performance bonuses

  • Clear path to Practice Manager
  • Full Benefits

    • Medical, dental, vision, 401(k)

  • Service Excellence Focus

    • Lead patient-centered care

    What Youll Do

    Daily Operations & Patient Experience

  • Manage daily clinic operations ensuring smooth patient flow and welcoming experiences
  • Ensure every patient is greeted with eye contact, genuine smile, and by name when possible
  • Coordinate patient scheduling, insurance verification, and care transitions
  • Maintain supply inventory and facility standards that support excellent patient care

    • Team Leadership & Training

  • Supervise front desk and support staff with focus on exceptional patient service
  • Train team in hospitality excellence : proper greetings, patient engagement, and problem-solving
  • Provide daily coaching on both operational efficiency and patient experience standards
  • Manage staff schedules and ensure adequate coverage for consistent patient care

    • Performance & Compliance

  • Track patient satisfaction scores, productivity metrics, and service quality
  • Monitor compliance with HIPAA regulations and organizational policies
  • Generate daily / weekly reports and implement improvement strategies
  • Coordinate with Practice Manager on clinic performance and patient feedback

    • Requirements

    Experience & Skills

  • 2-3 years healthcare management or supervisory experience
  • Medical office operations knowledge (scheduling, insurance, patient flow)
  • Team leadership experience with customer service focus
  • Strong communication and problem-solving abilities
  • Service-oriented mindset with genuine care for patient experience

    • Preferred

  • Bachelors or Associate's degree in healthcare administration or related field
  • Related experience in lieu of a degree will be considered
  • EMR systems and practice management software experience
  • Orthopedic or specialty clinic experience
  • Personal injury / insurance coordination background

    • Success Metrics

  • Patient satisfaction scores and positive feedback
  • Team performance in service delivery and efficiency
  • Daily operations targets achieved consistently
  • Compliance with regulations and quality standards

    • Career Growth Path

    Site Coordinator ? Practice Manager ? Regional Operations

    Development Support

  • Comprehensive training in operations and service excellence
  • Mentorship with Practice Manager and leadership team
  • Cross-training opportunities across 21 locations

    • Ready to lead front-line healthcare operations and create exceptional patient experiences?

    Apply now to join Atlanta's premier healthcare network!

    Keywords : Site Coordinator, Healthcare Management, Medical Office Manager, Clinic Operations, Healthcare Leadership, Patient Care Coordination, Front Line Manager

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    Site Coordinator • College Park, GA, US