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Business Development Manager

Business Development Manager

Mission Design & AutomationHolland, MI, US
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Business Development Manager

At Mission Design & Automation, we believe great automation starts with listening. As a Business Development Manager, you'll be at the forefront of expanding our reachbuilding relationships, identifying opportunities, and working side-by-side with our engineering team to deliver automation systems that create real impact. We're looking for someone who thrives on uncovering needs, connecting the dots, and developing long-term partnerships built on trust.

What You'll Do

  • Build strong relationships with customers, asking the right questions to understand their operations and challenges.
  • Partner with our talented engineering team to concept custom automation systems that deliver measurable ROI and reflect our high standards.
  • Guide customers from first contact through post-installation follow-up with clear, honest communication at every step.
  • Earn repeat business and referrals through responsiveness, transparency, and a customer-first mindset.
  • Bring market insights and new ideas back to the team to help shape our offerings and approach.
  • On-site visits are key to understanding customer operations and earning trust. Travel is part of the job.

What You Bring

  • A humble, curious approach to solving problems and building partnerships
  • 3+ years in custom automation, preferably with concepting or design / build experience
  • Strong communication skillswhether it's a sketch on a napkin, a CAD model, or a conversation
  • A technical foundation (engineering or machine design background is a plus)
  • A self-starter mindset with follow-through, attention to detail, and customer-first thinking
  • Comfort with Microsoft Office and CRM tools

    • Why Mission?

  • We're a West Michigan team of thinkers, builders, and problem-solvers who care about our craft and each other.
  • You'll join a culture that values quality, humility, and teamwork over ego.
  • We don't chase shiny thingswe build long-term relationships and do right by our customers.
  • Your voice matters here. We're growing, and we want people who want to grow with us.

    • If you're excited about this role, but don't check every box apply anyway. We understand that you might bring strengths and perspectives we haven't thought of yet. We're more interested in the right mindset than a perfect resumeso if you're curious, collaborative, and committed to doing great work, we'd love to hear from you.

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