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Customer Service Specialist (Health Insurance) (Charlotte)
Customer Service Specialist (Health Insurance) (Charlotte)TRC Talent Solutions • Charlotte, NC, United States
Customer Service Specialist (Health Insurance) (Charlotte)

Customer Service Specialist (Health Insurance) (Charlotte)

TRC Talent Solutions • Charlotte, NC, United States
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Customer Service Specialist (Hybrid)

We are assisting an expanding Charlotte corporate office in hiring 5 Customer Service Specialist to join their Health Care Customer Service Team. You will provide exceptional support to clients and policyholders while working collaboratively across departments. This is a great opportunity to join an organization that values professional growth with great benefits! Hourly wage starting at $20 an hour.

Key Responsibilities :

  • Provide exceptional customer service to clients and policyholders.
  • Respond to inquiries, claims processing, and account information.
  • Collaborate across departments to ensure accurate and timely resolution of requests.
  • Maintain detailed and accurate records of client interactions and documentation.
  • Support process improvements to enhance the overall customer experience.

Qualifications :

  • Customer service experience.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Experience within the medical insurance or insurance field preferred
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    Insurance Customer Service • Charlotte, NC, United States