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Patient Management Coordinator

Patient Management Coordinator

Nova Southeastern UniversityFort Lauderdale, FL, United States
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Join Our Team at NSU Health : Patient Management Coordinator Opportunity!

Nova Southeastern University (NSU), a beacon of academic excellence and innovation since 1964, is excited to offer a unique opportunity for Patient Management Coordinators to join our dedicated team at NSU Health. At NSU, we're not just committed to academic and professional excellence – we're committed to you.

Why Join Us?

  • Competitive compensation and benefits package.
  • An opportunity to contribute to the education of students and residents in a healthcare setting.
  • Work in a supportive and dynamic healthcare environment.

Are you an organized and detail-oriented individual with a passion for healthcare administration? Join our team at NSU Health in beautiful South Florida as a Patient Management Coordinator and play a pivotal role in the success of our clinics. As a Patient Management Coordinator, you will be responsible for overseeing day-to-day dental clinic operations to ensure their smooth functioning. Your key responsibilities will include :

1. Clinic Operations : Supervise and manage day-to-day clinic operations to ensure seamless and efficient patient care.

2. Student / Resident Support : Manage student and resident patient flow to meet curriculum needs, ensuring a valuable learning experience.

3. Appointment Scheduling : Schedule patient appointments to maintain smooth patient flow and support business operations.

4. Data Management : Enter, review, and monitor data and accounts in clinical information systems and NSU-specific systems for accurate processing and record-keeping.

5. Patient Follow-Up : Monitor the patient queue to ensure timely follow-up care for students and residents.

6. Problem Solving : Respond to internal and external inquiries, resolving complex issues with a deep understanding of policies and procedures.

7. Flexible Schedule : May be required to work various shifts, including evenings.

8. Multi-Clinic Coverage : Provide coverage for clinics at Davie and / or NMB locations as needed.

Additional Functions :

  • Verify patient insurance eligibility and process referral authorizations to ensure the accuracy and timeliness of requests.
  • Enter and review patient billing for 3rd party insurance or self-pay, ensuring accurate processing and record-keeping.
  • Discuss financial payments and payment options with patients to ensure excellent customer service and optimal revenue collection.
  • Qualifications :

    High School Diploma and a minimum of two (2) years of related experience OR Associate's Degree and one (1) year of related experience.

    Preferred Qualifications :

  • Associate's Degree.
  • One (1) year of experience as a Patient Access Representative.
  • Two (2) years working in a dental environment.
  • Experience with an Electronic Medical Record system.
  • Multi-lingual.
  • If you're ready to take on this vital role and be part of our dedicated team, we encourage you to apply for the Patient Management Coordinator position. Help us provide top-notch patient care and support our educational mission in South Florida.

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    Patient Coordinator • Fort Lauderdale, FL, United States