Sales ManagerCamelback Roofing • Phoenix, AZ, United States
Sales Manager
Camelback Roofing • Phoenix, AZ, United States
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job_description.job_card.job_descriptionGuide the team in identifying storm-related roof damage and documenting it properly (photos, notes, inspection forms). Oversee the preparation and submission of insurance claims, supplements, and estimates to ensure accuracy and compliance. Support reps in working with adjusters, supplement departments, and insurance companies to maximize claim approvals. Assist in resolving denied claims by providing supplemental evidence, documentation, or escalation when needed. Ensure all documentation (scope of loss, master notes, adjuster communication, supplements) is accurately uploaded into the CRM. Monitor client files to ensure all contracts, estimates, supplements, and insurance approvals are processed on time. Collaborate with production managers to ensure smooth transition from sales to installation, with complete documentation before scheduling. Verify that every signed project includes a finalized master note, inspection photos, and insurance paperwork to avoid delays. Ensure compliance with safety, legal, and company guidelines across all sales operations. Build strong homeowner relationships by ensuring consistent updates throughout inspections, claims, and roof installation. Develop neighborhood canvassing campaigns following storms or insurance activity. Implement strategies for securing online reviews, testimonials, and referrals. Analyze roofing market trends, insurance regulations, and competitor activity to refine company strategies. Proven experience as a Sales Manager, preferably in roofing, construction, or exterior restoration. Deep knowledge of roofing systems (shingles, tile, metal, flat) and insurance claim processes (ACV vs. RCV, depreciation, supplements). Strong leadership skills, with the ability to coach reps in field inspections, claim submissions, and closing homeowners. Excellent communication, negotiation, and conflict resolution skills with homeowners, insurance adjusters, and team members. Familiarity with roofing CRMs and digital tools such as Sunbase, Acculynx, Knockbase, Calendars, and Discord. Bilingual (Spanish / English) preferred. Reliable transportation and willingness to be in the field to support door-knocking campaigns, inspections, and installations. High attention to detail and accountability for accurate project documentation. Monday to Friday : 8 : 00 AM – 6 : 00 PM (Tuesdays off). Saturdays : 9 : 00 AM – 3 : 00 PM, supporting door-to-door campaigns and team fieldwork as needed.
We are looking for a driven and experienced Sales Manager to lead and expand our roofing sales team. This role is crucial in ensuring that our company continues to provide top-quality service to homeowners while driving consistent revenue growth. The Sales Manager will oversee the sales cycle from prospecting through project completion, with a strong focus on the unique demands of roofing projects and insurance claim processes.
Key Responsibilities
Leadership & Team Management
- Lead, train, and mentor Sales Representatives to ensure they master all phases of the roofing sales cycle, including inspections, estimates, insurance claim handling, and client communication.
- Conduct regular field training on door-knocking, roof damage identification, claim presentation, and homeowner education.
- Set individual and team sales goals, track KPIs (contracts signed, claims approved, production closed), and hold the team accountable.
- Organize weekly meetings to review active projects, pipeline progress, insurance documentation, and strategy improvements.
Roofing Sales & Insurance Expertise
Operational Oversight
Customer & Market Growth
Requirements
Schedule
Payment : Base Salary (40K - 55K) + Commisions based on sales.
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Sales Manager • Phoenix, AZ, United States
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