Retail Account Manager

Job Description

Retail Account Manager

Who We Are

Everyone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advice they received was, “trust your inner sense."

Fueled by passion, personal purpose and a call to service, the visionary couple founded Innersense Organic Beauty in 2005, bringing the highest quality organic ingredients and pure actives to professional hair care.

Innersense Organic Beauty is an award-winning global leader in hair care with a complete range of safe, sustainable, and cruelty-free products that deliver pure performance and salon-quality results. As a B-Corp certified company, Innersense is committed to a path of integrity, transparency and well-being for people and the planet.

Retail Account Manager

As a Retail Account Manager (RAM), you will be responsible for maximizing sales and achieving company business objectives within the defined territory, ensuring excellence in selling, training / education, customer service, merchandising and operations. Reporting to the Head of Retail, the RAM will manage the retail business for Innersense within National and Retail Accounts. This position will develop and build strong relationships with Retailer Field and Store Leaders to maintain excellent client service with their stores.

Responsibilities

Sales & Management

• Ensure assigned territory is exceeding sales targets
• Responsible for direct supervision and selling / education support of 40 plus doors to be visited on agreed upon schedule with manager.
• Create and execute event strategy to drive results – minimum of 4-5 store led events per month within territory. Corporate supported events to be hosted 3-4 times per year.
• Optimize in-store merchandising and brand presentation.
• Conduct regular inventory checks and elevate any issues to store leadership and corporate sales teams as needed.
• Monitor sales reports weekly to identify areas of opportunity and create strategic support plans based upon results.
• Meet regularly with store management teams to conduct Brand Business Review Meetings and plan strategically to deliver defined results for retail objectives.
• Must adhere to retailer guidelines for in-store presentation, parameters for store visits, and other needs as outlined in retailer-provided guidelines
• Partner with Innersense Sales Coordinator & Professional Educators to provide selling expertise and optimize scheduled support days.
• Complete all reporting as outlined in-store visit expectations for the week
• Other duties as assigned

Sales & Education

Remote Door Support

Skills and Requirements :

This is a regular, full-time, salaried, remote position in the New York City area.

Target Salary Based on Experience

The standard range for this position is $70,000 - $80,000 per year, plus bonus.

Compensation offered will be determined by factors such level, job-related knowledge, skills, experience, and competitive bonus achievement. Certain roles may be eligible for variable compensation and benefits.

Innersense Organic Beauty offers a generous benefits package that includes : Competitive Compensation, Medical, Dental, Vision, Parental Leave, Flexible Spending Accounts, 401k program with match, Paid Time Off (including holidays and Volunteer Days), and Life Insurance for all eligible employees. Applicants must be at least 18 years old to apply.

Innersense Organic Beauty is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, race, and any other characteristic protected by State and Federal law.

We thank you for your interest in a career opportunity with Innersense Organic Beauty. Due to high volume, only those applicants selected for an interview will be contacted.