Strategy & Operation, Senior Analyst

Strategy & Operations Senior Analyst

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a Strategy & Operations Senior Analyst for our Digital Enterprise Technology organization within our Office of the CDO Team. We are seeking an individual who is inquisitive, enjoys finding solutions to ambiguous challenges, and loves leading teams towards a common goal. The Strategy & Operations team partners with each DET SVP in a Chief of Staff capacity to accelerate execution and drive measurable business impact. We streamline strategy delivery, ensure each DET Pillars' initiatives align with broader DET and Enterprise organizational goals, and strengthen cross-functional coordination. As strategic advisors and operational leaders, we translate each DET SVP's vision into clear priorities and outcomes - enabling each DET Pillar to operate with focus, efficiency, and accountability. In this role, you will support our Digital Enterprise Technology leaders and our global team with various operational programs and employee initiatives. You will be responsible for working closely with key business stakeholders to drive efforts from scoping through to delivery. You will utilize strong communication, organization, program management, and analytical skills to design clear pathways and partnerships building the road ahead. You will approach work with a solution-oriented mindset, integrity, and agility. This position requires a highly analytical mind, bias for action, close attention to detail, exceptional communication skills, a great attitude and work ethic. This is a great opportunity for a go-getter to advance his or her career.

Responsibilities :

• Become a trusted thought partner to business leaders, helping them evaluate options and turning ideas into results and obstacles into solutions.
• Own the planning and execution (end-to-end) of various multi-dimensional efforts that shape and impact business operations, employee experience, and culture.
• Organize, prioritize and coordinate multiple work activities with the ability to meet deadlines.
• Assist with gathering, reporting, and analyzing of various organization metrics (workforce, headcount, attrition, time tracking).
• Assist with tracking hiring to meet monthly and quarterly Finance targets, along with committed workforce plan strategies.
• Assist with gathering information regarding contingent staff as it relates to financials and location strategy.
• Prepare executive staff meeting agendas, lead executive meetings, follow up with global teams on action items and deliverables.
• Support employee engagement and internal communications programs.
• Collaborate with global team to write and compile internal communications.
• Drive fun culture through events and other forms of employee engagement.
• Collaborate with cross-functional teams globally to help plan and execute events such as Town Halls and All Hands.
• Develop broad and deep cross-functional partnerships, with partners in various levels and organizations.
• Build out high visibility programs, with an eye for how to weave in connections to other in-flight projects creating opportunities for optimization and automation.
• Proactively work to resolve obstacles, apply creative problem-solving tactics and lead business partners through change management.
• Operate with efficiency, speed, and utilization of technology adapting to the changing landscape of how we work.
• Establish documentation, project plans, communications, and other needed artifacts for effective cross-functional team collaboration with an eye for continuous improvement and best practice.

Role Requirements :

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including : time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link : https : / / www.salesforcebenefits.com. For New York-based roles, the base salary hiring range for this position is $111,200 to $152,900.