CSR Primary Care

Job Description

Job Description

NOTE : The salary listed by Indeed is not accurate. (The information is automatically provided by Indeed, which we are unable to remove.)

The CSR Primary Care (Client Services Representative) will greet and assist clients / visitors, answer multi-line phone, schedule appointments, determine eligibility for services, prepare / maintain client records, and perform assigned clerical duties

ESSENTIAL JOB FUNCTIONS

Secretarial

• Answer multi-line phone system, screen calls, and direct calls / messages as appropriate.
• Greet and assist clients / visitors as they enter the department.
• Prepare client records utilizing department guidelines and update consent forms, insurance information, and demographic information regularly.
• Review electronic client records prior to scheduled appointment assuring that information is up to date, making corrections and flagging for updates when necessary.
• Perform clerical duties, data entry, statistical reporting, word processing, photocopying, email correspondence, faxing, and ordering supplies as requested.

Enrollment

OTHER RESPONSIBILITIES

QUALIFICATION STANDARDS

Note : Persons with disabilities requiring reasonable accommodation to satisfy the requirements of the position may request a copy of the MCHC Reasonable Accommodation policy. Request for reasonable accommodation will be reviewed and evaluated on a case-by-case basis, with the understanding that the individual will be required to perform the essential functions of the position.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor are they intended to express or imply any contract of employment or any part thereof.