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Shipping-Receiving / Customer Service Clerk

Shipping-Receiving / Customer Service Clerk

Tyler Distribution Centers LLCDayton, NJ, US
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Job Description

Job Description

Are you highly organized, detail-oriented, and thrive in a fast-paced environment where no two days look the same?

We’re looking for a Shipping / Receiving / Customer Service Clerk who can balance the best of both worlds, Customer service excellence and hands-on shipping / receiving operations. This is a true split role position where you’ll spend about half your time assisting drivers at the shipping window, and the other half managing customer accounts.

If you enjoy multitasking, solving problems, and being a go-to resource for both customers and colleagues, this is the perfect opportunity to grow your career in logistics and customer service.

What You’ll Do

At the Shipping / Receiving Window :

  • Check drivers in and out, verify shipments, and assign warehouse doors.
  • Maintain facility schedules and ensure smooth trailer yard operations.
  • Review and verify Bills of Lading and shipment paperwork.
  • Keep accurate records and ensure proper flow of documents across departments.

On the Customer Service Side :

  • Manage assigned accounts with order entry, scheduling, billing, and problem-solving.
  • Coordinate between customers, warehouse teams, and internal departments.
  • Maintain accurate documentation and records for all account activities.
  • Step in to cover peer accounts as needed, ensuring continuity of service.

    • What We’re Looking For

  • High school diploma (or equivalent).
  • Basic computer skills; Microsoft Outlook experience preferred.
  • Familiarity with packing slips, Bills of Lading, and carriers a plus.
  • Strong multitasking ability—able to balance shipping / receiving and customer accounts seamlessly.
  • Excellent attention to detail and organizational skills.
  • Strong communication and customer service mindset.

    • Why You’ll Love This Role

    A dynamic split-role Direct impact on customer satisfaction and shipping operations. A collaborative team that values accuracy, problem-solving, and initiative. Exposure to both customer service and logistics, opening doors for career growth.

    Ready to Apply?

    If you’re looking for a fast-paced role with variety, responsibility, and the chance to make an impact every day, we’d love to hear from you. Apply now and grow with us!!

    Monday to Friday

    from 8 : 00 am to 4 : 30pm

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