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Implementation Consultant
Implementation ConsultanteTeam • Tempe, AZ, US
Implementation Consultant

Implementation Consultant

eTeam • Tempe, AZ, US
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Overview

Implementation Consultant for a 6+ month contract with the possibility for extension. Location : Tempe, AZ 85288. Base pay range : $19.56 / hr - $24.44 / hr.

Responsibilities

  • The Implementation Consultant is primarily responsible for configuring system components for new client implementations and modifying configurations of existing clients. The Consultant will be a detail-oriented individual with the ability to multi-task and manage multiple requests for our healthcare provider customers.
  • Work with department management to ensure work efforts are accurate and timely and ensure customer expectations are exceeded.
  • Consult with department management and Sr Implementation Analysts to understand business processes, procedures and configuration best practices.
  • Partner internally and cross-functionally to understand the requirements and scope of Implementation and maintenance requests.
  • Complete individual project assignments according to schedules and standards.
  • Manage multiple open deliverables ensuring accurate and timely completion.
  • Create transparency when issues, changing needs, or requirements impact project goals.
  • Contribute to ongoing process and product improvement efforts.

Skills, Experience and Minimum Requirements

  • Associate degree or higher in management information systems or related discipline or equivalent combination of education and experience preferred.
  • At least 1 year of implementation or customer support experience working in healthcare or financial technology industries.
  • Working knowledge of healthcare payment systems preferred.
  • Strong verbal and written communication skills.
  • Detail-oriented business analysis, problem solving, and organizational skills.
  • Ability to apply critical thinking to work independently.
  • Proficiency with Microsoft Office 365 Suite (Excel, Word, Outlook).
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Contract
  • Job function

  • Customer Service
  • Industries

  • Banking and Financial Services
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