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Assistant Manager

Assistant Manager

SofiveRockville, MD, US
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Assistant Manager

The Assistant Manager assists the General Manager with sales and management of soccer programs (leagues, tournaments, and rentals), day-to-day facility operations, and staff supervision. This role requires a flexible shift pattern and a proactive approach to business growth and customer experience.

Responsibilities

  • Sales & Business Development
  • Prospect new business and clients, achieving or exceeding individual and center sales goals.
  • Implement sales tactics for leagues, tournaments, and rental re-bookings.
  • Design and execute customer retention strategies, fostering personal relationships with team captains and players.
  • Operations & Program Management
  • Plan, monitor, and schedule all soccer programs to ensure seamless execution.
  • Maintain high customer service standards across all operations.
  • Oversee day-to-day facility management alongside the General Manager.
  • Staff Supervision & Training
  • Assist in hiring, training, and performance reviews for staff.
  • Lead, train, and supervise all club employees, ensuring a productive and motivated workforce.
  • Attend weekly management and staff meetings for effective communication.
  • General Responsibilities
  • Support the General Manager in executing delegated projects and responsibilities.
  • Perform additional duties as required, in alignment with the role.

Qualifications

  • Leadership & Sales Experience
  • Minimum of 3 years in sales and management within soccer organizations.
  • Strong understanding of the soccer industry and local soccer market.
  • Customer-Focused & Entrepreneurial Mindset
  • Passion for creating, growing, and managing soccer leagues, tournaments, and events.
  • Strong relationship management skills and dedication to customer satisfaction.
  • Organizational & Communication Skills
  • Ability to effectively plan and organize work to ensure a smooth facility operation.
  • Excellent verbal and written communication skills; Spanish language skills highly valued.
  • Education
  • College degree strongly preferred.
  • Compensation & Benefits

  • Competitive base salary - $45,000
  • Bonus opportunities
  • Comprehensive benefits package, including medical coverage
  • Full-time position
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    Assistant Manager • Rockville, MD, US