Senior Marketing Operations & Technology Manager

Overview

Senior Marketing Operations & Technology Manager – Cloudflare

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Senior Marketing Operations & Technology Manager

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Position Overview

The Senior Marketing Operations & Technology Manager will play a pivotal role in driving efficiency, scalability, and performance within the marketing organization at Cloudflare. This role focuses on ensuring operational excellence, optimizing processes, and delivering actionable insights to support marketing campaigns and strategies. You’ll partner closely with cross-functional teams, including demand generation / marketing, sales operations, and Enterprise IT, to ensure alignment and effectiveness.

Key Responsibilities

Process Optimization : Develop and manage scalable workflows, systems, and processes to support marketing initiatives.

Oversee campaign execution frameworks (ABM, MQA, etc.) and ensure consistency across global teams.

Evaluate and improve lead management processes, including lead scoring, routing, and nurturing.

Data & Analytics : Deliver actionable insights and recommendations to enhance campaign effectiveness and drive business outcomes.

Collaborate with the business intelligence team to integrate marketing data into enterprise reporting.

Technology Management : Ensure tools are effectively integrated and utilized.

Evaluate and implement new technologies to enhance marketing capabilities and efficiency.

Collaboration & Communication : Partner with revenue operations and enablement teams to ensure seamless alignment between marketing and sales.

Work closely with demand generation, field, and product marketing teams to support campaign execution. Communicate operational performance and insights to leadership and stakeholders.

Qualifications

Required :

Bachelor's degree in marketing, business, or a related field; MBA preferred.

10+ years of experience in marketing operations at a high growth Enterprise SaaS organization.

Deep domain expertise with integrated B2B marketing, lead & pipeline management, multi-touch attribution, email marketing, data strategy & governance, and system integration.

Expertise in marketing automation platforms (e.g., Marketo, Salesforce, Demandbase) and CRM systems.

Strong background in data analysis, performance measurement, and marketing attribution.

Preferred :

Knowledge of cloud technology or cybersecurity industries.

Strong project management skills with the ability to manage multiple priorities simultaneously.

Exceptional communication and presentation skills.

What makes Cloudflare special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Equal Opportunity & Accommodation

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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