Banquet Servers - On-CallSam's Town Hotel & Casino, Shreveport • Shreveport, LA, US

Banquet Servers - On-Call

Sam's Town Hotel & Casino, Shreveport • Shreveport, LA, US

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Job Description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Completes all set-up and closing duties in a timely fashion according to Banquet Event Order. Observes diners to respond to additional requests and to determine when meal is completed.

Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence are paramount
Must adhere to Blue Chip Policies and Procedures at all times
Serves all guests according to established standards of quality
Completes all set-up and closing duties in a timely fashion according to Banquet Event Order
Adheres to food and beverage policies and procedures and state liquor laws
Relays all guest compliment / complaints to appropriate supervisor
Observes diners and responds to additional requests and to determine when meal is completed
Demonstrates a courteous, friendly, congenial, polite, professional and efficient attitude
Promotes positive public / employee relations at all times
Maintains a clean, safe, hazard-free work environment within area of responsibility
Performs all other related and compatible duties as assigned
Performs all relative miscellaneous duties as directed by supervisor / manager.

Qualifications

Must speak, understand English

Communicate (hear, speak, read, and legibly write in English) with and promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments and guests

Shift assignments may be irregular, and will cover days, nights, weekends and holidays

Ability to handle all types of guest related situations

Ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp

Prior experience in banquet serving or group food handling preferred

Personable customer service attitude with organizational ability to handle multiple priorities simultaneously

Must present a professional, well-groomed appearance

Must be able to obtain an ABC liquor permit

Responsible for keeping all licenses and permits current

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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Banquet Server • Shreveport, LA, US