Broker Care Concierge

Job Description

Job Description

Salary : $51,400 - $69,541

Position Summary

The Broker Care Concierge provides concierge-level administrative support to the Office Manager, Branch Manager, and affiliated brokers. Responsibilities include assisting with listings, marketing materials, internal systems, and maintaining a welcoming and professional office environment. This role requires strong customer service skills, attention to detail, and a proactive approach to supporting daily office operations. The Broker Care Concierge reports directly to the Branch Office Manager and Broker Care Manager.

Role & Responsibilities

Office Support

• Assist the Office and Branch Managers with office-related projects detailed in monthly sales meetings.
• Support office events, meetings, and celebrations by coordinating logistics, assisting with setup / cleanup, and handling technical needs as requested.
• Perform opening and closing duties (e.g., lights, TVs, doors, refreshments, flyer boxes).
• Greet and assist all visitors and brokers in a warm, professional manner; answer phone calls and manage office communication.
• Update and maintain in-house marketing materials such as A-board flyers, window flyers, magazines, etc.
• Ensure the office, kitchen, restrooms, and entryways are clean, stocked, and presentable at all times.
• Monitor and maintain office equipment (copiers, computers, video screens, iPads, etc.) and report or troubleshoot issues as needed.

Broker Support

Your Commitment

Measurements of Success

You Bring to the Role

Preferred Experience

Required Experience

Tools

What We Offer

As an equal opportunity employer, we offer competitive compensation, health benefits (medical, dental, vision) and professional growth opportunities aimed at helping to improve our employees' lives and careers. This salary-based position is Thursday - Monday, 8 : 30 AM to 5 PM and at the respective branch location.

RSIR strives to celebrate the diversity, ingenuity and individuality of its people. This information is to be used only in conjunction with the duties and responsibilities of the company and role described.