Job Description
Job Description
Medical Office Scheduling Coordinator – Washington, PA 15301
Job Status : Direct Hire as an employee of Company – NOT a temporary job
Work Schedule & Compensation
- Full-time, full benefits
- Monday through Friday, 8 : 00 am – 4 : 00 pm
- Salary for new hires : up to $22.00 per hour, to start (based on experience and education)
- Promotional growth through dedicated career ladders is expected
- Based on performance, established employees can earn additional pay up to $29.00 per hour (pay raises are based on work performance, career development, and occur incrementally, over time).
Novus Group offers job-preparedness resources to help you navigate direct hire career opportunities through our partnership with the Employer. We are dedicated to helping you achieve your career goals through resume revision assistance, job interview preparation, and we communicate with the Employer on your behalf to get real-time status updates on your applications. These valuable resources are paid by the Employer, there is NO cost to you as the job seeker.
Below are some of the perks that focus on you, as the employee :
Caregiving support for childcare / elderly family membersPaid time off up to 5 weeksStudent Loan Refinancing / forgivenessMedical, Dental, Vision and other coveragesUp to 8% retirement savings matchUp to $6,000 per year in Tuition Assistance to you and your immediate familyAdoption Assistance, Pet Insurance and Retail Perks & DiscountsOngoing learningAccelerated Career PathFlexible work arrangements7 holidays per yearPTO buy back and selling excess, when eligibleJob Description
As a Scheduling Coordinator in our Radiology Department, you will play a vital role in ensuring the efficient and accurate scheduling of diagnostic imaging procedures. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients, physicians, and clinical staff to optimize workflow and enhance patient care
The ideal candidate will have a strong background with medical terminology, electronic health systems, and at least 1 year of experience in a medical office setting.
Minimum Requirements :
High School Diploma or equivalent requiredB.A. degree and 1 year of experience in a related fiscal / admission / registration function; or 2 years of college, business school education, or medical secretary training and 1-2 years of experience; or equivalent combination of education and experience required.Knowledge of third-party health care coverage and familiarity with medical terminology are required, including an understanding of Blue Cross, Medicare, Medical Assistance and commercial insurance coverage for hospitalization and outpatient service.Excellent communication skills are requiredExperience in guest relations is preferred.Experience with computer-based systems preferred.Must function well under stressful conditions.Job Responsibilities :
Coordinate and schedule patient appointments, evaluations, and follow-up visits using EPIC or other EMR systems.Serve as the primary point of contact for incoming calls, patient inquiries, and appointment confirmations.Collaborate with nurses, medics, APPs, and physicians to clarify patient symptoms and ensure appropriate scheduling.Maintain and retrieve patient records, ensuring confidentiality and compliance with privacy regulations.Prepare and manage correspondence for private and research patients, referring physicians, and internal staff.Greet and assist patients, visitors, and vendors, providing information on services, financial assistance, and clinic procedures.Support departmental operations by ordering supplies, backing up secretarial staff, and assisting with statistical reporting.Ensure accurate data entry of patient demographics, insurance, and financial information during intake.Generate and manage patient communications, including form letters and appointment reminders.Promote service excellence by maintaining a professional demeanor and supporting a positive patient experience.