Silo Host / Hostess

Job Description

Job Description

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Job Description

Position : SiLo Restaurant Host / Hostess

Reports to : SiLo Restaurant General Manager

Job Overview

The Host / Hostess will greet and seat guests in the restaurant. Ensure that each guest is greeted with warm, friendly enthusiasm and seated at his / her table in the fastest possible time and, ensuring every guest will receive the fastest and the most courteous service at all times, and fair to all servers. May also assist in kitchen as food runner and expeditor to ensure all orders are prepared in a timely manner and according to menu and customer specifications.

Duties and Responsibilities

Your responsibilities are diverse in nature and include, but are not limited to :

• Maintain guest flow charts to track number of guests to each station and to track volume per hour.
• Ensure that the host / hostess stand has someone there to greet guests at all times.
• Ensure that the front of the restaurant is clean at all times.
• Check on every table to ensure that it is clean and fully set up, and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless.
• Pitch in and help in service, whenever the need arises. Including food runner and expeditor tasks such as ensuring the kitchen puts out the dishes according to the ticket specifications and relaying orders from wait staff to the kitchen.

Qualifications and Requirements

Benefits

About Tara and Uncompromised Hospitality

Tara owns, develops, and manages all of its hotels. Our family’s business was started in 2003 with a single hotel. We still operate that hotel today along with many others including the one you are interested in working at. We believe this long-term ownership model aligns us with our Guests and our Team Members and helps us get closer to executing our mission. Our mission is to Deliver Uncompromised Hospitality . Recruiting, training and developing outstanding Team Members is the only way to do this.

We believe that the hospitality industry is fundamentally about people. People are central to the success of our organization. That means that no matter your role or title, you have a role in the success of your hotel and ultimately the entire organization. Regardless of your position, a Guest Services Agent, a Room Attendant, or a Breakfast Server, we share the common mission of Delivering Uncompromised Hospitality .

Our hotels need talented individuals to accomplish this mission. We also want our Team Members to be personally successful and it is our goal to help them develop as they progress in the hospitality industry. As a growing company we recognize the need for talented individuals and are always looking for those that show potential to grow along with us.

Tara views its Team Members as being an integral part of the company. Their commitment to guest satisfaction and attention to detail is needed to ensure that we Deliver Uncompromised Hospitality .