Senior Vice President, Client Services

Job Description

Job Description

Description :

ABOUT VISANTE We are a specialized consulting firm focused on helping hospitals and health systems accelerate strong clinical, operational, and financial performance through pharmacy. Our team of professionals brings deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly.

Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives.

ABOUT THE POSITION (Hybrid and ability to travel required)

The SVP of Client Services provides strategic leadership and oversight for Visante’s client engagements, driving high-quality outcomes and advancing organizational performance. This executive role leads at least one core solution area, manages subject matter expertise, and develops strategies to grow and leverage Visante’s human capital. As an executive sponsor, the SVP collaborates across teams to deliver comprehensive client solutions, while fostering talent development and promoting deep expertise. The SVP also represents Visante’s ownership perspective to enhance shareholder value, contributes to sales and marketing efforts, and elevates the company’s brand through industry engagement and thought leadership.

Principle Duties and Responsibilities

• Provides executive-level oversight for client engagements, ensuring alignment with Visante’s broader project team and strategic goals.
• Collaborates with project leaders, sales, and executives to assign resources, manage utilization, and optimize team performance.
• Uses data-driven insights from pipeline reports and utilization trends to forecast resource needs and guide staffing decisions.
• Leads thought leadership initiatives and supports the evolution of Visante’s service offerings across solution areas.
• Continuously evaluates team skill mix and resource allocation to enhance cost-efficiency and subject matter expertise.
• Oversees daily operations of research and consulting tasks, while effectively planning and managing multiple projects.
• Develops business proposals, reports, and delivers high-quality presentations tailored to client and internal audiences.
• Partners with Sales and Marketing to support client-specific sales efforts and strengthen Visante’s brand presence.
• Contributes to scope, budget, and timeline development for client projects, ensuring strategic alignment and execution.
• Drives continuous process improvement, prioritizes tasks effectively, and engages thoughtfully in presentations and discussions.

Requirements : Education

Required : Bachelor’s degree

Preferred : Advanced degree (e.g., MBA, MPH, MHA, MPA)

Experience

Required : Minimum of 8 years of experience working with healthcare providers on strategic and operational initiatives

Special Skills :

Compensation and Benefits : We offer competitive salary and benefits for this full-time salaried role.

Equal Opportunity Statement : Visante is an equal opportunity employer. Visante’s people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations