Outside Service Sales Representative

Outside Sales Representative

The Outside Sales Representative will be primarily responsible for managing and growing the largest revenue-generating customers (core accounts) within a FleetPride service center area. This role will focus on delivering world-class customer experience to ensure maximum retention of core accounts. The Outside Sales Representative will partner closely with these key customers to understand their business needs and leverage FleetPride's extensive assortment and expertise to expand their share of wallet.

Duties & Responsibilities

Sales Methodology & Performance Tracking

• Drive revenue growth by identifying repair opportunities across core, non-core, and new prospective clients
• Collaborate with all customers to develop tailored solutions that meet their evolving business needs and align with FleetPride's offerings.
• Work closely with each core account to ensure customer revenue meets or exceeds sales growth targets
• In partnership with service center leadership, develop and implement strategic account plans that outline growth opportunities and milestones for core accounts.
• Prospect potential new customers and onboard them to the FleetPride network of offerings.
• Analyze customer data to identify trends, track progress, and make informed decisions that drive customer growth and retention.
• Monitor key performance indicators (KPIs) for each core account, such as revenue growth, retention rates, category expansion, etc.
• Collaborate with service center leadership on account performance, pipeline management, and overall strategy to support financial targets of assigned Service Centers

Customer Relationship & Data Management

Collaboration & Continuous Improvement

Education & Training

Knowledge & Experience

Professional Experience

Technology Experience

Skills & Abilities

Active Listening The ability to ask probing questions, request clarification and paraphrase to show understanding.

Sales Acumen Comprehensive ability to effectively navigate the sales process, resulting in successful transactions and long-term customer relationships.

Judgment & Decision making Use business acumen to adjust priorities and ensure the successful deployment of customer accounts, successful bids and other projects.

Computer skills The ability to learn new programs and utilize them to improve performance. Intermediate to advanced knowledge of MS Office and various office machines.

Communicating Conveying information to others in an effective manner.

Active Learning Understanding the implication of new information for both current and future problem solving and decision-making.

Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Collaboration Work with multiple departments to ensure bids, projects and other tasks are actively being worked and completed on time.

Oral Expression The ability to communicate information and ideas in speaking so others will understand.

Written Expression The ability to communicate information and ideas presented in writing.

Oral Comprehension The ability to understand information and ideas presented through spoken words and sentences.

Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong.

Working Conditions

Work Environment

The work environment for this position is dynamic and varied, involving both the service center / warehouse and customer sites.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.