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Service Center Technician
Service Center TechnicianVirtualVocations • Winston Salem, North Carolina, United States
Service Center Technician

Service Center Technician

VirtualVocations • Winston Salem, North Carolina, United States
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A company is looking for a Service Center Technician to assist customers with policy changes, claims, and billing inquiries.

Key Responsibilities

Provide guidance and assistance to all callers in an easy-to-understand, jargon-free manner

Process work in associated work queues to meet service level agreements

Perform other duties as assigned by management

Required Qualifications, Training, and Education

1 year experience in the insurance industry

High school diploma or equivalent

Associate in General Insurance designation preferred

Data entry skills

Knowledge of personal computers

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Service Technician • Winston Salem, North Carolina, United States

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