Durable Medical Equipment Retail Sales DC

Retail Sales Associate Medical

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Washington, DC

Pay From : $17 per hour

MUST :

Experienced Retail Sales Associate Medical

1+ years of professional experience as a Retail Sales Associate DME / Durable Medical Equipment

1+ years of professional experience working in retail, sales order processing and packing

1+ years of experience with Durable Medical Equipment (DME)

1+ years of experience with in-person fittings for medical grade stockings, shoes, braces, supports, and mastectomy products

Must have strong customer service experience

Must have strong verbal and written communication skills

Must be detailed oriented, technology savvy and strong mathematical skills

Must have previous data entry experience

Excellent phone and customer relations skills

Experience working with Operate Point of Sale (POS) systems

Knowledge of Medicare and Medicaid coverage rules

Must be able to operate office machinery and Durable Medical Equipment (DME)

Must be able to occasionally lift / move items up to 50 pounds

Sitting / standing / walking at the desk, in the office, and throughout the facility

Scheduling flexibility and ability to work at multiple locations as needed

Orthotic Fitter / Mastectomy Fitter / Diabetic Shoe Fitter Certifications highly preferred

2 Years of College education or equivalent degree or a National certification for Pharmacy Technician

DUTIES :

Measures customers for proper fit for medical grade stockings, shoes, braces, supports, and mastectomy products

Maintains open communication with patients / clients and referral sources

Sets up new patient / client files in the computer

Verifies private insurance, Medicare, and Medicaid coverage

Requests for assignment of benefits, prescriptions, letters of medical necessity, and other required information

Maintains Scheduled inventory and returns

Maintains fitting rooms in an organized manner

Schedules and maintain fitting appointments for Durable Medical Equipment (DME)

Respond to customer questions and problems

Services walk-in customers

Clears the previous day s paperwork and reviews the same for completeness and accuracy

Pulls shelf stock to fill orders and re-orders any merchandise that is below par levels or out of stock

Communicates problems and concerns with a supervisor which may lead to inaccurate or untimely completion of reimbursement processing

Assemble and repair Durable Medical Equipment (DME)

Pulls and keys orders into the computer

Serves as backup receptionist

Demonstrates timeliness, courtesy, and patience when working with patients, customers, and co-workers

Maintains possession of facility keys and alarm codes

Performs store opening / closing duties

Represents the company in a positive and professional manner

Performs teamwork among co-workers

Light Showroom Cleaning & Maintenance

Performs other duties as assigned by a supervisor

Quadrant is an affirmative action / equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .