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Social Services Assistant

Social Services Assistant

The Salvation Army USA Central TerritoryBurnsville, MN, United States
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Position Summary

The Salvation Army Northern Division 360 Life Center serving Dakota, Scott, and Carver counties, in Burnsville, MN, is committed to "Doing the Most Good" providing holistic, person-centered services to individuals and families. In addition to pastoral care, the center offers short- and long-term case management; assistance with food, clothing, utilities, rent, and housing support; and connections to community partners.

The Social Services Assistant is responsible for providing administrative support and direct assistance to program participants, helping ensure the smooth operation of social service programs.

$19 - $21 per hour, 40 hours a week

13801 Fairview Dr. Burnsville, MN 55337

Essential Functions (approximate time spent)

  • Information Requests (40%) : Respond to phone, email, and in-person inquiries; route individuals to the appropriate staff or community resources.
  • Administrative Support (25%) : Complete clerical duties including data entry, filing, scheduling, and general office operations.
  • Participant Assistance (20%) : Assist program participants with paperwork and share information about the Pathway of Hope and other available services and events.
  • Program Support (10%) : Support the delivery of core programs, including food shelf operations and senior nutrition initiatives. Assist with volunteer scheduling and coordination.
  • Event Assistance (5%) : Provide logistical and on-site support for special and seasonal events such as Toy Shop and Dakota, Scott, and Carver counties community programs.

Education and Experience

  • High school diploma or equivalent required.
  • Previous experience in social services, clerical, or administrative support required.
  • Must pass background checks.
  • Valid driver's license and ability to meet MVR driver qualifications preferred.

    • Competencies

  • Strong interpersonal and communication skills.
  • Excellent organizational skills with attention to detail.
  • Knowledge of standard administrative and clerical procedures.
  • Maintains confidentiality with integrity and professionalism.
  • Demonstrates honesty, diligence, and a strong work ethic.
  • Proficient in Microsoft Office and general office equipment.

    • Working Conditions

  • Must be able to communicate clearly and effectively with colleagues.
  • Primarily sedentary work with occasional physical activity.
  • Ability to lift 25 pounds is preferred.
  • Professional, on-site work environment; remote work is not available.

    • Supervisory Responsibilities

  • None.

    • Driving / Travel Requirements

  • If MVR cleared, may occasionally drive agency vehicles to support the mission.

    • Other Duties

  • All employees acknowledge that The Salvation Army is a church and agree to support its mission.
  • This job description is not all-inclusive; duties and responsibilities may be assigned or adjusted by the supervisor as needed.
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    Social Service Assistant • Burnsville, MN, United States