Collections Agent

A company is looking for a Collections Agent to manage and resolve early-stage delinquent accounts.

Key Responsibilities

Review and analyze delinquent accounts to determine the best course of action for resolution

Contact clients via phone and email to discuss their accounts and negotiate repayment plans

Document all interactions and agreements with clients accurately and promptly

Required Qualifications

High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred

Minimum of 2 years experience in account resolution, collections, or a related role within financial services

Strong understanding of financial products, services, and regulations

Proficiency in Microsoft Office Suite and experience with CRM software

High level of integrity and commitment to maintaining client confidentiality