Front Desk Operations

Gastrointestinal Specialists of GeorgiaMarietta, GA, USA

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GI Specialists of Georgia has been serving the region for over 30 years and provides residents with access to specialized gastroenterology care at multiple office locations and dedicated endoscopy centers. We're not just performing procedures - we're providing peace of mind, early cancer detection, and better quality of life for thousands of patients each year.

Why Join Us?

At The Endoscopy Center of GI Specialists, we're more than just a healthcare provider - we're a community focused on delivering exceptional patient care. As a Front Desk Operator, you're the first voice, the first smile, and the calming presence our patients experience. You set the tone for compassionate, efficient care - and we couldn't do what we do without you. By joining our team, you'll play a vital role in improving patient outcomes while enjoying :

Impactful Work : Your care directly contributes to patient safety and well-being.
Growth Opportunities : Continuous learning and professional development to advance your career.
Team Collaboration : A supportive, team-oriented environment where you can thrive.
Work-Life Balance : Flexible schedules to fit your lifestyle.
Competitive Benefits : Comprehensive health benefits, paid time off, paid holidays and more!

Your Role :

Manage and update physician schedules, ensuring accurate patient appointments and confirmations.

Communicate with scheduling teams and patients about appointment changes in advance.

Warmly welcome and register patients promptly and professionally.

Assemble charts, manage patient records by verifying and updating information in the system.

Answer multi-line phones, screen calls, take messages, and provide appointment and insurance-related information.

Oversee the waiting area, coordinate patient movement, and partner with leadership when unexpected issues arise.

Handle and sort daily mail pick-up and keep things running behind the scenes.

Qualifications :

A high school diploma or GED (required)

At least 1 year in a medical office setting (preferred)

Ability to multitask, stay organized, and maintain a calm, courteous demeanor in a fast-paced environment

Strong critical thinking, coordination, and problem-solving skills.

Comfort with computers and healthcare systems (EHR, scheduling tools, etc.)

Understanding of medical terminology and insurance billing requirements

Physical & Work Environment Requirements :

Must be able to sit or move frequently during the workday.

Manual dexterity required for computer and telephone use.

Work is performed in a high-volume outpatient setting with frequent patient interaction.

Must be able to handle occasional stressful situations and resolve front desk concerns effectively.

"We're looking for someone who brings energy, empathy, and a proactive attitude. If you thrive in a fast-paced environment and love helping people, you'll love it here." - Operations Manager, GI Specialists of Georgia

Ready to Make a Difference?

If you are a reliable, compassionate professional with a passion for patient care and team collaboration, we would love to hear from you! Apply today to join a passionate team dedicated to patient care and professional growth!

Every prospective employee of GI Specialists of Georgia is required to pass a background check and drug screening

as a condition of employment. The Practice will conduct its background check program in

accordance with applicable state and federal law.

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Front Desk • Marietta, GA, USA