Academic Intervention Specialist

Essential Duties and Responsibilities

The Academic Intervention Specialist supports student success in the BASORGL program by providing proactive, individualized academic and non-academic coaching to help students overcome barriers to progression and completion. Reporting to the Retention Specialist and working collaboratively with faculty and the program director, the Intervention Specialist monitors student progress and engagement, identifies students in need of support, and implements targeted interventions to promote academic persistence. This role also supports the recruitment, admission, advising, and registration process by assisting prospective and continuing students. In partnership with the Workforce Development in Organizational Leadership area, the Intervention Specialist works closely with the Experiential Learning Coach to align student support with applied learning experiences, ensuring students remain connected, prepared, and successful in their academic journey. Evening and weekend availability may be required for virtual or in-person coaching sessions and program activities.

Characteristic Duties and Responsibilities

• Provides individualized academic coaching, registration support, and advising for students enrolled in the BASORGL program.
• Collaborates with the Retention Specialist and faculty to monitor student progress, identify barriers to success, and implement timely, targeted interventions.
• Participates in coaching and student support trainings, applying best practices in student engagement, persistence, and retention.
• Assists with transcript audits, onboarding, and early engagement strategies for incoming and returning students.
• Conducts proactive outreach to students through pre-term check-ins, mid-term progress reviews, and individualized support meetings.
• Ensures timely and professional communication with students and faculty, responding to emails and outreach within 24 hours.
• Maintains accurate student records, including coaching notes, academic performance data, and intervention outcomes.
• Coordinates closely with college departments such as Enrollment Services, Financial Aid, and the Registrar to connect students with appropriate resources.
• Collaborates with the Experiential Learning Coach to support students participating in experiential learning projects, ensuring integration of academic coaching with applied learning experiences.
• Assists with planning and participating in recruitment events, orientations, and student engagement activities throughout the academic year.
• Supports the development and facilitation of student organization events, workshops, and retention-focused initiatives.
• Maintains flexible availability to meet student needs, including some evening and weekend virtual or in-person sessions.
• Performs other duties as assigned by the Retention Specialist or BASORGL Program Director.

Requirements

Preferred Qualifications

EEO Statement

In compliance with Title VI of the Civil Rights Act of 1964, Executive Order 11246 and Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, Laredo College is open to all persons regardless of race, color, religion, sex, age, marital status, disability, or national origin who are otherwise eligible for admission as students. Furthermore, Laredo College is an Equal Opportunity Employer and no applicant or employee will be discriminated against because of race, color, religion, sex, age, marital status, disability or national origin.

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