Travel Agent PlannerPinell Studios • New York, NY, US
Travel Agent Planner
Pinell Studios • New York, NY, US
job_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionStrong communication and customer service skills (written and verbal). Excellent organization, research ability and attention to detail. Proven problem-solving skills and a client-focused approach. Comfortable working independently in a remote environment and managing time effectively. Previous experience in travel, hospitality, or customer service is an advantage but not required. Familiarity with online travel booking tools / platforms is a plus. Proficiency in English (spoken and written) is required. Flexible, fully remote work arrangement. Structured onboarding and ongoing professional training. Access to a broad network of travel suppliers and planning resources. Clear pathways to specialize and grow within the company (e.g., family travel, luxury, cruises, honeymoons).
Job Description
Job Description
Were seeking a motivated, detail-oriented Travel Agent Planner to join our team. In this fully remote role youll craft memorable travel experiences for clients everything from weekend getaways to once-in-a-lifetime vacations while enjoying the flexibility to work from home.
Why this role stands out
Join a supportive, professional team where your planning skills and customer focus make a real difference. You'll receive training, use industry tools, and have opportunities to develop specialty expertise in areas like family travel, luxury escapes, cruises, and group travel.
Key responsibilities
- Consult with clients to capture travel preferences, needs and budgets; manage multiple client requests with professionalism and empathy.
- Research destinations, accommodations, transport options, activities and local requirements to create safe, practical recommendations.
- Design and present clear, customized itineraries that meet client objectives.
- Coordinate and confirm bookings for flights, hotels, cruises, tours and car rentals; maintain accurate booking records.
- Provide timely, proactive support before, during and after travel including problem resolution and itinerary adjustments as needed.
- Monitor industry updates, travel advisories and supplier policies to ensure compliant and current guidance.
Qualifications
What we offer
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