Overview
Commercial Lines Account Manager - Small Business
Job Summary
Seeking a dedicated Commercial Lines Account Manager specializing in Small Business to manage a portfolio of small commercial accounts – including nonprofits and small contractors. This transaction-driven role focuses on high-volume, automatic renewals and requires a proactive, independent professional with strong communication and organizational skills. The successful candidate will have the opportunity to grow into handling larger commercial accounts over time.
Responsibilities
- Manage daily account operations using industry systems (e.g., ImageRight, AMS360)
- Monitor and act on expiration lists and incoming requests
- Process verifications of insurance, audits, and vehicle changes
- Oversee billing transactions, cancellation requests, and loss control processes
- Follow up with clients to ensure timely responses to carrier requirements
- Maintain a balanced workload between phone calls and emails
- Operate autonomously with minimal oversight while ensuring accurate, transaction-based processing
Qualifications / Requirements
Possession of a valid Property & Casualty (P&C) License – requiredCIC designation is preferred but not mandatoryProven ability to work independently in a fast-paced, transaction-driven environmentExcellent organizational and communication skillsExperience managing small commercial lines accounts or similar portfoliosFamiliarity with industry software tools and systemsPrevious experience assisting on (or managing) a book of business – required1+ year of relevant insurance industry experience preferredCompensation Package
Excellent opportunities for professional growth and advancementCompetitive compensation : Between $55k-$75k (based on experience)Paid time off and company holidaysComprehensive benefits package, including health, dental, vision, 401(k), and moreDisclaimer : This job description may not cover all duties, responsibilities, or aspects of the role, and is subject to modification at the employer's discretion.
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